This event has now finished.
  • Date and time: Wednesday 12 July 2023, 12pm to 2pm
  • Location: In-person and online
    Boardroom - CL/A/103, Church Lane Building, Campus West, University of York (Map)
  • Audience: Open to staff, students (postgraduate researchers only)
  • Admission: Free admission, booking not required

Event details


This seminar will present a series of studies on crisis sensemaking in the Chinese administrative contexts in the recent decade. The seminar will start with an examination of the sensemaking theory in the Chinese crisis management context. Then, I will share some recent explorations in some typical administrative scenarios at both strategic and operational levels. These include an analysis of call-takers’ sensemaking at emergency call centers in two Chinese municipals, and an investigation into joint sensemaking across hierarchies based on an examination of written emergency information reporting and senior leaders' written directives (pishi). I will conclude with observations and lessons gleaned from studying crisis sensemaking in Chinese governmental settings.

Joining the event

The event is in hybrid format. If you are interested in joining virtually, please contact Dr Jacqueline You

Event sponsors

School for Business and Society - People, Operations and Marketing

School for Business and Society - International Partnerships

About the speaker

Dr Xiaoli Lu

Xiaoli Lu (PhD, Utrecht University) is Tenured Associate Professor at School of Public Policy and Management, Tsinghua University, where he also serves as Associate Director of Center for Crisis Management Research, and Executive Director of the Behavior and Data Science Lab. Lu has published widely on topics of crisis and disaster management, and organisational issues. His recent book is Managing uncertainty in crisis. His research has been funded by the National Science Foundation of China, Ministry of Education, Ministry of Science and Technology, Ministry of Emergency Management, China Earthquake Administration, Beijing Social Science Foundation and Beijing Earthquake Administration. He is the associate editor of the Journal of Contingencies and Crisis Management, and serves on the editorial boards of six journals, including Disasters, International Journal of Public Sector Management, Risk, Hazards & Crisis in Public Policy, Journal of Risk Analysis and Crisis Response, Journal of Jiangnan University (Humanities & Social Sciences Edition, in Chinese) and Journal of Risk, Disaster & Crisis Research (in Chinese), and the boards of two societies, including the China Society of Emergency Management, and the Chinese Public Administration Society. He is also the co-founders of the Youth Sub-forum and Summer School affiliated to the Forum of Fifty on Emergency Management. He was a visiting fellow at Harvard Kennedy School and a UNESCO Visiting Fellow at the University of Essex. Lu's current research interests include sensemaking of bureaucrats at both strategic and operational levels, video methods in organisational analysis, and field experiments in governmental settings.

Venue details

  • Wheelchair accessible
  • No hearing loop


Dr Jacqueline You