Telephony

Telephony Section provides telephone equipment for the University including a phone system with over 5,400 extensions, services for staff to use such as mobile phones and audio conferencing as well as support and training for all services and reports on phone usage.

Find out how to...

‌Transfer a call, put a call on hold, divert a call and more:‌‌‌

Order a mobile, check available tariffs and more:‌‌‌‌

Get extensions moved and set up new extensions:‌‌

Purchase equipment‌‌:‌

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Our guides

Voicemail‌

For procedure, how to set up your voicemail, listen to messages and more.‌

Audio conferencing‌

For conference calling up to 6, 10 and 20 people.‌‌‌‌

Reporting a fault‌‌

Follow our guide before you report and what we do to get the problem fixed.‌‌

Phone group‌‌‌

What hunt group and distribution group means.‌‌

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Contact us

+44 (0)1904 32 1015
telephony@york.ac.uk

Manager: Peter Jarvis

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