Accessibility statement

Parking permit charge issues

Posted on 29 September 2020

In August we advised that Parking Permit charges would resume in September. Some staff who no longer needed an annual permit chose to cancel it through the parking system.

Unfortunately, due to an issue with the system, a small number of cancellation requests did not reach the Parking Team. This has resulted in some staff receiving a salary deduction in error because their permit wasn’t cancelled. The good news is that Payroll will be processing refunds in our October payday to all of those already identified. 

We now need everyone who has cancelled their permit and is not sure whether they were charged for parking, to check their September payslip for this discount. 

  • If you were charged in error please complete this Google Form no later than 12 October and our team will action your cancellation immediately and arrange a refund. They will also contact you directly to confirm the cancellation.
  • If you were not charged then your cancellation will have gone through the system fine and you do not need to take any further action.

Please accept our apologies for any inconvenience that this may cause.