IT accounts, access and security

Accounts and authentication

• IT Services accounts
  Gives you access to a email, managed laptops, printing and much more. Temporary and group accounts can be requested, eg for projects, teams and conferences.
  
  • My IT account 
    View your account status, track your storage usage and access key services.
  • Request a non-personal account (staff only)
  • Request a temporary account (staff only)
• Passwords
  Guidance on choosing a password, how to change it and our password policy.
• LastPass (password manager)
  Safely store and autofill passwords, generate complex passwords and securely share passwords with others.
• Single sign-on
  Move between certain University services without having to enter your details multiple times.

Can't log in? Read our troubleshooting guide for help with logging in to University systems. 

Two factor authentication (2FA)

• Duo two-factor authentication
  An additional layer of security when you log on to many University services.
• Google two-factor authentication
  An additional layer of security when you log on to your University Google account.

Duo vs Google 2FA: You need to use both to access University systems. To find out why, see our passwords and two-factor authentication guidance. 

Remote access

• Virtual private network (VPN)
  Securely connect to the University network when you're off campus and access restricted services.
• Virtual desktop service (VDS)
  Access to commonly used Windows applications and University filestores securely.

Security

• Protect your device from digital threats
  Antivirus, firewalls and settings to keep your device secure, and what to do if your device gets infected.
• Campus Firewall
  Provides protection to devices and services at the University from certain forms of attack from the outside world.
• Computing risk assessment
  Systems and software that connect to our network or process University data need to have a computing risk assessment in place.
  
• IT system security reviews
  Identifies known vulnerabilities and weaknesses in IT systems run by staff.
• SafeZone reporting app
  Get 24/7 access to the campus safety team and send a geo-located alert if an incident occurs.

Administrators

• People Database
  Create IT accounts for staff and students (administrators only).
• Authorised Systems Registration
  Manage staff access to various University systems, such as finance, HR, and student and academic records.
• Machine registration: LAN database
  Add machines to the LAN database to allow them to connect to the campus wired network.