Windows 10 is installed on the PCs in all IT Services classrooms and study areas.
Log on with your IT Services account to get access to software, the internet, email, printers and your files.
The Windows desktop can be accessed by all students and staff at the University.
When you log on to a PC in an IT Services classroom or study area, you will see the student Windows desktop.
Your desktop gives you access to the IT facilities you will need as a student at York, such as:
Your Windows desktop is automatically updated with the latest patches and anti virus software.
Use your IT Services username and password to log on.
The domain you should use is ITSYORK - the PC will normally set itself to use this automatically.
The first time you log onto Windows, a new profile will be created for you. It may take up to five minutes to log on for the first time, but the next time you log on it will be much faster.
Here are a few handy hints and tips for using Windows 10:
Jump Lists are lists of recently opened items, organized by the program that you use to open them.
You can use a Jump List to open items, and you can also pin favorites to a Jump List, so you can quickly get to the items that you use every day.
Jump Lists are available from the Start menu and the Taskbar.
Use the mouse pointer to select an open window and Shake it. This minimises all other windows, giving you a clutter free workspace. Shaking it again will maximise all the other windows.
Use the Snap feature to dock your window to the left and right sides of the desktop so you can easily have two documents open for comparison. Drag one window off the left of the screen, and the other off the right.
Drag a window by the title bar to the top of the screen to maximise it.
Add post-it notes to your desktop.
Go to Start | All Programs | Apps | Sticky Notes.
Use the Snipping Tool to take screen shots of all or part of your screen.
Go to Start | All Programs | Accessories | Snipping Tool.
The Speech Recognition facility allows you to dictate text and control your computer.
Go to Start | All Programs | Windows Ease of Access | Windows Speech Recognition.
Library & IT Help Desk
If you're having problems using the Windows desktop, get in touch with the IT Support.
|Service status||Live and supported service.|
|Hours of service||24/7 access to IT rooms, except where local arrangements are in place.|
|Service support||For help and support with this service, contact the IT Support.|
|Hours of support||Help from the Library & IT Help Desk is available 9am to 5pm, Monday to Friday.|
General IT Services targets:
|Policies||Conduct in classrooms|
Our service standards have been produced in consultation with our customers, and monitor the quality, timeliness and access to facilities and services:
If you wish to give us general feedback on this service, please see our Feedback page for ways to get in touch.
If you wish to make a complaint, please see our complaints procedure.