Mac desktop: students

Related pages

There are 14 Apple Macs available for students on the 2nd floor of the Harry Fairhurst Building, part of the University Library.

Log on with your IT Services username and password.

Overview

Eligibility

This service is available to everyone with a University account, however it is primarily aimed at students.

We provide a Mac OS X desktop which is is kept up to date with latest patches.

The service includes centrally provided applications, and access to your filestore.

To find out more about the launch of this service, read our blog post:

Help & troubleshooting

Library & IT Help Desk

If you're having problems using the Mac service, get in touch with the Library & IT Help Desk.

Our commitments

Service status Live and supported service.
Hours of service 24/7
Service support For help and support with this service, contact the Library & IT Help Desk.
Hours of support Help from the Library & IT Help Desk is available 9am to 5pm, Monday to Friday.
Target availability

General IT Services targets:

Review cycle The service is reviewed yearly.
Policies

Regulation 11: Use of computing facilities

Behaviour in classrooms and study areas

Our performance

Our service standards have been produced in consultation with our customers, and monitor the quality, timeliness and access to facilities and services:

Complaints procedure

If you wish to give us general feedback on this service, please see our Feedback page for ways to get in touch.

If you wish to make a complaint, please see our complaints procedure.