Mac desktop: students
Related pages
There are 14 Apple Macs available for students on the 2nd floor of the Harry Fairhurst Building, part of the University Library.
Log on with your IT Services username and password.
Overview
Eligibility
This service is available to everyone with a University account, however it is primarily aimed at students.
We provide a Mac OS X desktop which is is kept up to date with latest patches.
The service includes centrally provided applications, and access to your filestore.
To find out more about the launch of this service, read our blog post:
Help & troubleshooting
Library & IT Help Desk
If you're having problems using the Mac service, get in touch with the IT Support.
Our commitments
| Service status | Live and supported service. |
|---|---|
| Hours of service | 24/7 |
| Service support | For help and support with this service, contact the IT Support. |
| Hours of support | Help from the Library & IT Help Desk is available 9am to 5pm, Monday to Friday. |
| Target availability |
General IT Services targets:
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| Review cycle | The service is reviewed yearly. |
| Policies |
Regulation 11: Use of computing facilities |
| Our performance |
Our service standards have been produced in consultation with our customers, and monitor the quality, timeliness and access to facilities and services:
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Complaints procedure |
If you wish to give us general feedback on this service, please see our Feedback page for ways to get in touch. If you wish to make a complaint, please see our complaints procedure. |