Custom Groups Tool

Related pages

The Custom Groups Tool allows you to set up groups of people. These groups can then be used to restrict access to web pages within the University's website (www.york.ac.uk) and articles published on York Extra.

Custom Groups Tool »

Overview

Eligibility

To access the Custom Groups tool, you need one of the following:

  • Web account
  • York Extra account
  • Course feedback account

To request access, contact the Library & IT Help Desk.

The Custom Groups Tool allows you to set up groups of specific people, such as committee members, or a project team.

You can then use the group or groups you've set up when using the Access Control Tool or York Extra Administration Tool. 

The Custom Groups Tool can also be used to allow access for external contacts and for visitor accounts when used along with the External Users Tool.

Please note: the Access Control Tool and York Extra have staff and student groups already set up, eg all Biology staff, or all Maths first years. The Custom Groups Tool is designed for more tailored access, or for where a group isn't managed centrally.

Instructions

The University's Digital Communications Team have provided instructions for using the Custom Groups Tool as part of their "Limiting who can see a web page" guide:

Help & troubleshooting

Troubleshooting

If you can't log in to the Custom Groups Tool, it may be that you're using an account that doesn't have access. See the Eligibility section of the Overview tab for more information.

Web CMS help

If you're having problems setting up access control within the Web CMS, contact the Digital Marketing and Communications Team.

Library & IT Help Desk

If you're having problems using the Custom Groups Tool, get in touch with the Library & IT Help Desk.

Our commitments

Service status Live and supported service.
Hours of service 24/7
Service support For help and support with this service, contact the Library & IT Help Desk.
Hours of support Help from the Library & IT Help Desk is available 9am to 5pm, Monday to Friday.
Target availability

General IT Services targets:

Resilience

Load balanced servers provide resilience for this service. 

All data is backed up in line with our standard backup policies.

Review cycle Not actively reviewed.
Our performance

Our service standards have been produced in consultation with our customers, and monitor the quality, timeliness and access to facilities and services:

Complaints procedure

If you wish to give us general feedback on this service, please see our Feedback page for ways to get in touch.

If you wish to make a complaint, please see our complaints procedure.

Your responsibilities

Please ensure that you review and maintain the membership of your groups regularly.

This includes removing the usernames of anyone who has left the University or moved to a new role where they no longer require access to the protected content.