Accessibility statement

Custom Groups Tool

Related pages


The Custom Groups Tool allows you to set up groups of people. These groups can then be used to restrict access to web pages within the University's website (

Custom Groups Tool »



To access the Custom Groups tool, you need one of the following:

  • Web account
  • Course feedback account

To request access, contact the IT Support.

The Custom Groups Tool allows you to set up groups of specific people, such as committee members, or a project team.

You can then use the group or groups you've set up when using the Access Control Tool. 

Please note: the Access Control Tool has staff and student groups already set up, eg all Biology staff, or all Maths first years. The Custom Groups Tool is designed for more tailored access, or for where a group isn't managed centrally.


The University's Marketing team have provided instructions for using the Custom Groups Tool as part of their "Limiting who can see a web page" guide:

Help & troubleshooting


If you can't log in to the Custom Groups Tool, it may be that you're using an account that doesn't have access. See the Eligibility section of the Overview tab for more information.

Web CMS help

If you're having problems setting up access control within the Web CMS, contact Marketing.

Library & IT Help Desk

If you're having problems using the Custom Groups Tool, get in touch with the IT Support.

Our commitments

Service status Live and supported service.
Hours of service 24/7
Service support For help and support with this service, contact the IT Support.
Hours of support Help from the Library & IT Help Desk is available 9am to 5pm, Monday to Friday.
Target availability

General IT Services targets:

  • Information Services Service Standards

Load balanced servers provide resilience for this service. 

All data is backed up in line with our standard backup policies.

Review cycle Not actively reviewed.
Our performance

Our service standards have been produced in consultation with our customers, and monitor the quality, timeliness and access to facilities and services:

  • Information Services Service Standards

Complaints procedure

If you wish to give us general feedback on this service, please see our Feedback page for ways to get in touch.

If you wish to make a complaint, please see our complaints procedure.

Your responsibilities

Please ensure that you review and maintain the membership of your groups regularly.

This includes removing the usernames of anyone who has left the University or moved to a new role where they no longer require access to the protected content.