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2023 IT Services news

University awarded for sustainable IT collaboration project

Monday 25 September 2023

The University has been awarded the Outstanding Collaborative project by a framework supplier by the UK Universities Purchasing Consortia (UKUPC).

Welcome to the University of York: IT support available

Monday 4 September 2023

Welcome, or welcome back, to the University of York. The IT support team are here to help you with any IT related questions or problems during your time at the University.

Considering sustainability within IT: key takeaways from UCISA conference

Wednesday 5 July 2023

On 15 June David Barrett, our Head of Desktop, Print and Services, attended the inaugural conference of the UCISA Sustainability Group at the University of Reading. The group was created to allow IT professionals and procurement specialists from various universities to gather and discuss their common interest in understanding and reducing the environmental impact of IT operations. In this blog David shares his key takeaways from the event:

Choosing a renewable home for Viking, our new and improved high performance compute facility

Wednesday 28 June 2023

The University has invested £2.5 million to build a new Viking facility to replace the current ageing infrastructure.

Print alternatives project wins platinum at the Green Impact Awards

Thursday 22 June 2023

Turning Pages, a project encouraging everyone at the University to reduce the amount they print has been awarded platinum at the Green Impact Awards!

Changes to Google Workspace storage

Friday 16 June 2023

Google has announced that it will be changing the way they provide and charge for storage space within Google Workspace (Gmail/ Google Drive etc).

Duo two-factor authentication on the MyUoY app

Thursday 1 June 2023

We will be introducing two-factor authentication to the MyUoY student app from Tuesday 6 June 2023.

Celebrating the work of IT at a department-wide showcase

Tuesday 30 May 2023

At the end of April, IT colleagues gathered together for the first ever IT Showcase at the Ron Cooke Hub.

IT Services over the bank holiday

Thursday 27 April 2023

We will be offering an only email service for the upcoming bank holiday Mondays:

New guide to using print alternatives

Tuesday 18 April 2023

As we look to reduce our environmental impact across the University, one focus is on cutting down on unnecessary printing across campus.

IT Services over Easter vacation

Wednesday 22 March 2023

IT support is available as normal over the Easter vacation period.

Updates to Virtual Desktop Service

Tuesday 21 February 2023

IT Services are currently working on a project to replace the existing Virtual Desktop Service (VDS) with a new provider. The VDS allows staff and students to access certain apps which are usually only available on on-campus devices.

How to access IT support

Tuesday 24 January 2023

Whether it’s connecting to Wifi, setting up two-factor authentication or using Zoom, the IT Services webpages are the best place to go to find information on using IT across the University.

Got a new device for Christmas?

Sunday 1 January 2023

If you got a new computer, tablet, mobile phone or games console, find out how to make the most of it and get it working with our services.

Happy New Year! IT support for the start of Spring Term

Sunday 1 January 2023

If you're returning after the winter break, we're available from Tuesday 3 January 2023 to help you get back up and running with University IT facilities.

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