Posted on Tuesday 5 December 2017
IT support won't be available between 23 December and 2 January, but other IT facilities will be available throughout the Christmas and New Year period.
Posted on Friday 24 November 2017
If you use an external email account to send University email, you need to change your set up.
Posted on Tuesday 7 November 2017
On Thursday 9 November between 8.00am and 9.00am our supplier will be updating our visitor wifi network CityConnectWiFi.
Posted on Tuesday 7 November 2017
We're excited to announce that, at Computing's Women in IT Excellence Awards, Heidi, as Director of Information Services, was awarded CIO (Chief Information Officer) of the Year.
Posted on Thursday 19 October 2017
The University is planning to purchase a significant upgrade to the YARCC during this academic year.
Posted on Wednesday 18 October 2017
We want to know what you think about IT Services; fill in our survey now and you could win a £100 voucher.
Posted on Monday 16 October 2017
We will soon be introducing Email Authentication for the University’s “@york.ac.uk” email addresses.
Posted on Tuesday 10 October 2017
On Tuesday 17 October at 8.00am, we are making a change to the way your devices securely connect to the network.
Posted on Thursday 5 October 2017
Over the start of term, we've been offering a drop-in service for all IT queries and support. From week 3 (Monday 9 October) we'll revert to our usual appointment system for more complex issues.
Posted on Thursday 14 September 2017
Several departments have encountered problems when a colleague leaves, and their shared files disappear. Team Drive offers an easy solution
Posted on Wednesday 13 September 2017
We're really proud to have won a National Student Housing Award.
Posted on Tuesday 12 September 2017
With the release of HP’s new inkjet technology Pagewide we found the print quality on our existing paper was falling below the standard we expected.
Posted on Friday 8 September 2017
We're here to help you get online as soon as you arrive, with weekend help points.
Posted on Friday 1 September 2017
On Sunday 3 September, there'll be disruption to the IT network in the Raymond Burton Building.
Posted on Monday 14 August 2017
If you are applying for accommodation and having password or username problems this weekend, please contact the Accommodation team as the IT Support Office will be closed.
Posted on Tuesday 18 July 2017
Mike Dunn has been awarded the VC's Award for Teaching, in recognition of his work on IT training.
Posted on Wednesday 28 June 2017
Over the summer vacation, we're carrying out routine maintenance in our IT rooms.
Posted on Thursday 15 June 2017
The IT in Research Showcase on 26 June will bring together members of the University of York research community from all disciplines to share their knowledge and experience relating to IT and its application to research.
Posted on Thursday 18 May 2017
We are pleased to announce that four introductory NVivo courses have been planned on the below dates:
Posted on Monday 15 May 2017
We need you to take action now to protect University data from malware.
Posted on Tuesday 25 April 2017
We are pleased to announce new additional facilities to support research computing.
Posted on Thursday 13 April 2017
In March, we were assessed against the Customer Service Excellence (CSE) Standard and have successfully maintained the award.
Posted on Wednesday 12 April 2017
Google launched Team Drive at the end of last year, with the potential to simplify document sharing within teams.
Posted on Thursday 30 March 2017
The new version of Google Sites is now available. There are some significant differences in this version, and it's important to be aware that New Sites is still under development so familiar features may be missing, while others will change or be added as time goes by.
Posted on Thursday 2 March 2017
Electrical work in one of our data centres over the weekend of 8-9 April will mean that some of our systems are at risk.
Posted on Tuesday 21 February 2017
On Tuesday 28 February, we are changing the tool that we use to allow you to connect devices to eduroam for the first time.
Posted on Monday 13 February 2017
We provide research computing courses suitable for all researchers - whatever your experience or discipline.
Posted on Monday 16 January 2017
From now on, the IT support phone number will also connect you to Library support.
Posted on Wednesday 11 January 2017
Book your place to learn more about using reference management software.