Download the new laundry app
News
Posted on Friday 20 June 2025
Circuit laundry has rolled out a new payment system across all campus laundry facilities.
Central to the upgrade is the Circuit Go app, replacing the old app and top-up card.
Key features of the new system:
- App-based payments to start, monitor and manage laundry cycles
- Live machine availability via RoomView
- Cycle completion notifications through the app
- Contactless payments now accepted at machines (card, phone, or smartwatch)
- Digital offers with occasional in-app coupons
Balance transfers from old system:
- Under £10: Email Circuit with your laundry card number for a credit note
- Over £10: Post the card to Circuit (postage reimbursed via coupon)
- Over £50: Refund issued to original payment method (no £2 admin fee)
To complete any transfer, users must create an account on the Circuit Go app.
Getting started:
- Download Circuit Go from Google Play Store or Apple App Store
- Support available via email, phone, live chat, or Circuit's Help Cente.
Contact information:
- General support: circuitgo@circuitgroup.com or 0808 281 2288
- University-specific queries: laundry@york.ac.uk
Students are advised to download and get familiar with the app before their next laundry use.