Library chat service

During our full service hours you can use our chat service to contact our Library staff with queries about the Library, and our services and facilities.

During self service hours, our out of hours chat service is staffed by librarians from organisations across the world. If they can't answer your query, they'll pass it back to our Library staff who will contact you the next working day.

Librarians on the out of hours chat service can't answer specific questions about your loans or charges. You can check your account details via YorSearch:

Let us know what you think

We're keen to hear what you think about this service. Send us your feedback, good or bad: