Accessibility statement

Laptop loans

Laptops are:

  • For use in the Library only for up to four hours (except the long-term loan laptops)
  • Provided on a first come, first served basis
  • Available to students only

You can borrow laptops:

  • from the Morrell Lounge in the University Library, self-service, 24 hours a day
  • from the Library@Piazza on the 2nd floor of the Piazza Building, self-service, from 7.30am to 10pm
  • from the Library and IT Help Desk in the Morrell Library (long-term laptop loans for PG researchers only)

The laptops are set up for wifi and printing and provide access to your personal filestore and Microsoft Office.

Please see the tabs below for more information about borrowing a laptop.

University Library

University Library

Help

If there's a problem with a laptop or you need assistance, please speak to a member of staff at the Library Help Desk.

80 laptops are available for loan in the University Library. 50 are provided in the cabinets against the far wall of the Morrell Lounge opposite the Help Desk, and a further 30 are in the cabinets on the ground floor of the Fairhurst Building, opposite the lifts.

Borrowing

  1. At the cabinet, hold your University card against the black card reader until you hear a beep.
  2. Check details on the screen, then open the locker illuminated with a green light by pressing the black button. If you don't press the button, it will time out and re-lock.
  3. Unplug the laptop from the power cable inside the locker.
  4. Close the locker door firmly.
  5. The time the laptop is due for return will be shown on the screen. You will also receive an email confirmation and you can check your Library Account.
  6. After the laptop is issued, log on with your University username and password. 

Please do not leave the laptop unattended. If you need to leave the Library, take the laptop with you or return the laptop to the cabinet.

When you borrow a laptop, it should have enough battery charge to last for four hours. If you need a charger for your loan laptop, please speak to a member of staff at the Help Desk.

Returning

Laptops should be returned at the cabinets.

  1. Hold your University card against the black card reader until you hear a beep.
  2. The correct locker door will open automatically.
  3. Place the laptop in the locker and plug in the power cable that is already in the locker.
  4. Close the locker door firmly.

Long-loan laptops

Long-loan laptops

Ten laptops are available for longer loans - up to seven days - in the cabinets in the Fairhurst Building on the ground floor opposite the AV Suite.

Borrowing a laptop

  1. At the cabinet, hold your University card against the black card reader until you hear a beep.
  2. Check details on the screen, then open the locker illuminated with a green light by pressing the black button. If you don't press the button, it will time out and re-lock.
  3. Unplug the laptop from the power cable inside the locker. 
  4. Make sure you also take the bag, charger and one-page instruction sheet with you, before closing the locker door firmly.
  5. The time the laptop is due for return will be shown on the screen. You will also receive an email confirmation and you can check your Library Account.
  6. You need to log on with your University username and password while you are still on campus, in order for the log-in to work correctly. If you tend to use your filestore rather than Google Drive you need to give it time to sync when you first log-in on campus. Wait five minutes to be safe. 

Laptops may then be taken and used off campus. To be clear, after the initial log-in the subsequent log-ins don’t have to be on campus.

Your stored credentials may expire after two or three days so it’s best to log in to the laptop at least once, even on days you aren’t using it.

Returning a laptop

  1. Make sure you have deleted any sensitive or confidential information before returning it to the same cabinet you borrowed it from.
  2. IT Services staff will wipe all data and software installed when you return the device so make sure you’ve saved anything you need to your Filestore or Google Drive. 
  3. Make sure you return the charger and bag, and don’t forget to plug the laptop into the charger in the cabinet itself.

Terms and conditions for long-loan laptops

  • If you lose, fail to return, or damage the laptop you may be charged the cost of a replacement (currently £564).
  • If you lose the supplied power cable you may be charged for a replacement (currently £25).
  • If you notice any additional damage when you take receipt of the laptops you should inform IT Services immediately.
  • Your loan should include the laptop, a laptop carry case, a laptop charger and one page of instructions - if any of this is missing please tell the Library Help Desk as soon as possible, and please return all of these items when you’re finished with the laptop. 
  • Use of the laptop is subject to the University Regulation 11: Use of computing facilities.
  • All application installations and use must abide by UK law and any other licensing and contractual agreements.
  • You must install Windows updates when prompted to ensure the device is kept up to date and secure whilst in your possession.
  • IT Services and the University of York cannot be responsible for any data loss whilst using the device.

Any issues with the laptop must be reported to the Library and IT Help Desk.

King's Manor

King's Manor

Ten laptops are at the King's Manor Library. They can be borrowed and returned at the Library Help Desk.

When you borrow a laptop, it should have enough battery charge to last for four hours. If you need a charger for your loan laptop, please speak to a member of staff at the Help Desk.

Please do not leave the laptop unattended. If you need to leave the Library, take the laptop with you or return the laptop to the Help Desk.

Library@Piazza

Library@Piazza

24 laptops are available for loan in the learning space on the 2nd floor of the Piazza Building. 

Borrowing

  1. At the cabinet, press the Issue laptop button on the touchscreen.
  2. A new screen will then appear instructing you to hold your University card against the black card reader mounted below the touchscreen, until you hear a beep.
  3. Check the details on the screen and agree the terms and conditions.
  4. You will be shown which laptop has been allocated to you and the locker will be illuminated with a flashing white light. There are two cabinets either side of the main control tower, AA (01 to 12) and AB (13 to 24).
  5. Open the allocated locker door and unplug the laptop from the power cable inside the locker.
  6. Close the locker door firmly and press the Finish button on the touchscreen.
  7. The time the laptop is due for return will be shown on the screen. You will also receive an email confirmation and you can check the details on your Library Account.
  8. Log on to the laptop with your University username and password.

Please do not leave the laptop unattended. If you need to leave the Library@Piazza, take the laptop with you or return the laptop to the cabinet.

When you borrow a laptop, it should have enough battery charge to last for four hours. We don't loan chargers at Library@Piazza so if the battery starts to run low, please save your work, return the laptop (see process below) and borrow a fresh laptop.

Returning

Laptops should be returned at the cabinets.

  1. Press the Return laptop button on the touchscreen.
  2. Hold your University card against the black card reader until you hear a beep.
  3. You'll be reminded of the correct locker door location. Open the locker door.
  4. Place the laptop in the locker and plug in the power cable. Please make sure that you plug the power cable into the laptop before closing the door. If you don't, the laptop will remain on loan to you, and you may be charged.
  5. Once you have plugged the power cable into the laptop, close the locker door firmly and press the Finish button on the touchscreen.

If you have a problem returning a laptop to the loan cabinet at Library@Piazza, please take the laptop over to the reception point at the Ron Cooke Hub.

Terms and conditions

Terms and conditions

  • The laptops can be loaned for up to four hours.
  • The laptops can be taken from the University Library (Fairhurst, Morrell and Burton), the King's Manor Library, or the Library@Piazza.
  • The laptops can be used anywhere on campus.
  • The laptops will not work off campus.
  • If you do not return the laptop after four hours you will be charged £1 per hour or part of an hour, until it is returned.
  • If you lose the laptop you may be charged the cost of a replacement (currently £567)
  • If you damage the laptop you may be charged for the cost of repairs or replacement (max £567)
  • If you borrow a power supply and lose it, you may be charged for a replacement (currently £18)
  • Any issues with the laptop or the loan cabinet should be directed to the Library Help Desk, or the Reception at the Ron Cooke Hub.

PG researchers

Long-term laptop loans for PG researchers

There is currently a high demand for this service, and all laptops are currently out on loan. Apologies for any inconvenience.