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HomeIT ServicesTools, software and servicesYorSearch (library)

YorSearch (library)

YorSearch is the Library’s catalogue and allows users to interact with its physical and electronic holdings. It also provides you with access to digitised content, such as exam papers, and allows you to manage your library accounts.

YorSearch uses the Primo software platform.

Key features

  • Web-based, with regular updates.
  • Supports integrations with other systems, for example, importing user records from external systems, loaning and returning items via self-service.
  • Integrated with the library management system, Alma.
  • Harvests data from the White Rose repositories and the Borthwick catalogue.

Access instructions

Access YorSearch

  • Sign in with your University email address and password.

Related tools

Available to students and staff (restrictions apply)

Login and requesting functionality is only available to registered users. Access to back office functions is only available to Library systems staff. Staff, students and members of the public can use this service (subject to certain access restrictions).

Web-based

This service works in your web browser.

Free to use

This service is free to use.

Access instructions

Access YorSearch

  • Sign in with your University email address and password.

Related tools

Guides and help

How-to guides and set up

Accessibility

Contact for support

If you're experiencing technical issues and need advice, please contact Library Systems Support at libsys-support-group@york.ac.uk.

Service commitments

Your responsibilities and policies

The following policies apply to all IT services provided by the University.

Service performance

Availability

Support

  • This service is managed by a third party.
  • They are responsible for monitoring, identifying and fixing faults. We provide advice and support for local issues during our opening hours.
  • Support is available via Ex Libris (exlibrisgroup.com) and the Library.
  • For system-down issues see Ex Libris’ 24/7 Support Hub (exlibrisgroup.com)

Standards

  • Our service performance and standards have been produced in consultation with our customers. We regularly monitor the delivery, performance and availability of facilities and services.
Feedback and complaints

We appreciate feedback as it helps us review and continually improve our service.

Page last reviewed: 9 September 2024