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Vault

Vault is a file archiving service. It can be used to store files that need to be retained but are unlikely to be accessed again. The main use is for storing research data which needs to be kept for contractual or other reasons.

This is one of a number of options for storing data at the University.

Key features

  • Uses Amazon Web Services (AWS) S3 Glacier.
  • Scalable cold storage and is appropriate for storing sensitive data.
  • Your data is stored securely in three locations.
  • Retrieving files from Vault can take several days and we may need to charge for large or frequent retrievals.

Access instructions

Open Vault

To request access to Vault, contact IT Services to explain your requirements.

Related tools

Available to staff (restrictions apply)

Authorised users can use this service on University-managed devices.

Web-based

This service works in your web browser.

Charges may apply

We may need to charge you to store more than 500TB and for large or frequent file retrievals.

Access instructions

Open Vault

To request access to Vault, contact IT Services to explain your requirements.

Related tools

Guides and help

How-to guides and set up

Find out more about research data management options and support.

Search all our guides and help

Contact for support

If you're experiencing technical issues and need advice, please contact IT Services.

Service commitments

Your responsibilities and policies

We expect you to update the owners for a vault as required (for example, if a current owner leaves the University). 

A vault must have at least three owners at any given time; each owner has access to the full content of the vault and can add and remove files.

All data must have an expiry date so that it can be managed appropriately.

The following policies apply to all IT services provided by the University.

Service performance

Availability

This is a beta service, available 24/7.

Support

  • This service is managed by IT Services.
  • We are responsible for monitoring, identifying and fixing faults.
  • Support is available during our opening hours.
  • We rely on AWS S3 to keep the data preserved and do not make further backups.

Standards

  • Our service performance and standards have been produced in consultation with our customers. We regularly monitor the delivery, performance and availability of facilities and services.
Feedback and complaints

We appreciate feedback as it helps us review and continually improve our service.

Page last reviewed: 9 September 2024