The Windows server hosting service provides you with a server running the Windows operating system.
The server can be used to host applications that need to be available to multiple people, or that require a server to run.
Available to members of staff.
A Windows server can be useful for:
IT Services will normally provide you with a Virtual Machine (VM), hosted on our high availability cluster of servers.
The VM will include the current major release of Windows Server as standard, or the previous major release if there is a special requirement for it.
Custom specifications for the VM can be discussed on a case-by-case basis.
In exceptional circumstances, for example where specialist hardware is needed for the server, we may be able to take on managing your physical device. This would considered and discussed on a case-by-case basis.
If the VM requires a physical USB device to be present, eg when used as copy protection, this can be provided using our USB Concentrator.
We may be able to provide automated monitoring of your server and/or the services running on it may be available. We can discuss this as part of your request (see below).
When you request the VM, you can choose whether you want us to maintain it, or whether you want to look after it yourself:
How to request
Please allow five working days for your VM to be set up by us.
Library & IT Help Desk
If you're having problems with the Windows hosting service, get in touch with the IT Support.
|Service status||Live and supported service.|
|Hours of service||24/7|
|Service support||For help and support with this service, contact the IT Support.|
|Hours of support||Help from the Library & IT Help Desk is available 9am to 5pm, Monday to Friday.|
General IT Services targets:
Our service standards have been produced in consultation with our customers, and monitor the quality, timeliness and access to facilities and services:
If you wish to give us general feedback on this service, please see our Feedback page for ways to get in touch.
If you wish to make a complaint, please see our complaints procedure.
We expect you to:
If you are managing a server yourself, you are expected to: