Machine registration: LAN database

Related pages

This page is for Departmental Computing Officers who wish to connect machines to the network.

For a machine to connect to the wired network on campus, it normally must be registered in the LAN Database.

DCOs can use Men and Mice to add machines to the LAN Database.

Log in to Men and Mice » (DCOs only)

Overview

Eligibility

IT Services staff and DCOs who have received training can access and edit the LAN DB using Men and Mice.

Contact the Library & IT Help Desk for further information.

For a machine to work with the wired network on campus it normally must be registered in the LAN Database.

This includes PCs in staff offices, and games consoles in study bedrooms.

The exception is machines using 802.1X authentication on our 'one port fits all' sockets. These are currently being rolled out across the University, and are a feature of all new buildings. See the Wired network: students page for more information.

Departmental Computing Officers (DCOs) can use Men and Mice to access and edit their department's LAN database entries.

Registering a device in the LAN database:

  • adds an entry for it in the DNS Service
  • includes it within the DHCP service so that network configuration information can be sent to the device as it starts up

DCOs will normally be responsible for adding and removing machines in their department.

Students who want to use their games consoles in their study bedrooms can register consoles themselves or contact the Library & IT Help Desk to get them registered.

Please note: To ensure efficient use of IP address ranges on campus, if a device has not been seen on the network for a period of 18 months and has a public address (144.32.x.y), we may delete it from the LanDB to reclaim its IP address for use.

Using Men and Mice

Access to Men and Mice

You will be given access to Men and Mice once you have attended our LAN Database Training Course for DCOs.

Log in to Men and Mice » (DCOs only)

Log in with the following details:

  • Server: localhost
  • Username: itsyork\abc1 (where abc1 = your username) 
  • Your University of York password 

DCOs who have not attended our training course can send their requests for registrations/changes to the Library & IT Help Desk.

Registering a device for the main Campus Network

To register a machine in the LAN Database, you will need to provide:

  • its Ethernet address (also known as its MAC or physical address) - see the Help tab
  • its location -  room number and/or network socket number
  • who to contact if we identify a problem with the device's connection or its use

Additional information can be recorded in the LAN Database for a device, which can be helpful to us when support enquiries are sent in about it. For example,

  • serial number
  • operating system

Devices in study bedrooms

Devices connecting wired sockets in study bedrooms should normally use 802.1X authentication. However there are many games consoles and and other devices that don't support this. Students can register such devices separately so they can be used.

These requests should be made by students directly to the Library & IT Help Desk.

Help & troubleshooting

Help

How to find a machine's Ethernet address:

Library & IT Help Desk

If you're having problems connecting a machine to the network, get in touch with the Library & IT Help Desk.

Our commitments

Service status Live and supported service.
Hours of service 24/7
Service support For help and support with this service, contact the Library & IT Help Desk.
Hours of support Help from the Library & IT Help Desk is available 9am to 5pm, Monday to Friday.
Target availability

General IT Services targets:

Our performance

Our service standards have been produced in consultation with our customers, and monitor the quality, timeliness and access to facilities and services:

Complaints procedure

If you wish to give us general feedback on this service, please see our Feedback page for ways to get in touch.

If you wish to make a complaint, please see our complaints procedure.

Your responsibilities

We expect DCOs who have been on our training course to manage the devices for their department in the LAN Database, whilst taking care not to affect or modify those belonging to others.