Related pages
This page is for Departmental Computing Officers who wish to connect machines to the network.
For a machine to connect to the wired network on campus, it normally must be registered in the LAN Database.
DCOs can use Men and Mice to add machines to the LAN Database.
Log in to Men and Mice » (DCOs only)
Eligibility
IT Services staff and DCOs who have received training can access and edit the LAN DB using Men and Mice.Contact the IT Support for further information.
For a machine to work with the wired network on campus it normally must be registered in the LAN Database. This includes PCs in staff offices
The exception is machines using 802.1X authentication on our 'one port fits all' sockets. These are currently being rolled out across the University, and are a feature of all new buildings. See the Wired network: students page for more information.
Departmental Computing Officers (DCOs) can use Men and Mice to access and edit their department's LAN database entries.
Registering a device in the LAN database:
DCOs will normally be responsible for adding and removing machines in their department.
Please note: To ensure efficient use of IP address ranges on campus, if a device has not been seen on the network for a period of 18 months and has a public address (144.32.x.y), we may delete it from the LanDB to reclaim its IP address for use.
You will be given access to Men and Mice once you have attended our LAN Database Training Course for DCOs.
Log in to Men and Mice ยป (DCOs only)
Log in with the following details:
DCOs who have not attended our training course can send their requests for registrations/changes to the IT Support.
To register a machine in the LAN Database, you will need to provide:
Additional information can be recorded in the LAN Database for a device, which can be helpful to us when support enquiries are sent in about it. For example,
How to find a machine's Ethernet address:
Library & IT Help Desk
If you're having problems connecting a machine to the network, get in touch with the IT Support.
Service status | Live and supported service. |
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Hours of service | 24/7 |
Service support | For help and support with this service, contact the IT Support. |
Hours of support | Help from the Library & IT Help Desk is available 9am to 5pm, Monday to Friday. |
Target availability |
General IT Services targets:
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Our performance |
Our service standards have been produced in consultation with our customers, and monitor the quality, timeliness and access to facilities and services:
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Complaints procedure |
If you wish to give us general feedback on this service, please see our Feedback page for ways to get in touch. If you wish to make a complaint, please see our complaints procedure. |
We expect DCOs who have been on our training course to manage the devices for their department in the LAN Database, whilst taking care not to affect or modify those belonging to others.