Google Groups makes it easy to communicate and collaborate with groups of people, such as project teams and departments.
A group is like a mailing list as it contains the email addresses of its members, but it also has its own address.
Using the email address for the group, you can:
Google Groups is provided all members of the University as part of their account registration.
Only Departmental Computing Officers (DCOs) are able to request a Google Group be created whose email address omits the usual "-group" suffix.
Google Groups lets you create a group and add members to it. Members are usually people at the University, but a group can also contain people elsewhere.
Google Groups includes these useful features:
You can subscribe to a group through the web page or via email.
To subscribe to a group from the web page:
To subscribe to a group via email:
Note: for restricted membership groups, the group owner will need to approve your subscription request before you can join.
Google Groups should not be confused with Google Contacts:
Groups can be created by anyone at the University of York, and we expect that most groups will be created in this way.
Each group should have one or more owners, who will be responsible for managing its settings and membership.
Official bodies and individuals needing a new group should normally create it themselves, following our naming guidelines.
Self-created groups will have a suffix of '-group' on their name, eg firstname.lastname@example.org.
For more information on how to set up your own group, see:
Note: Some people have experienced problems when inviting a large number of members to join a group. Splitting the list of invitees into smaller groups of between 20 and 50 at a time often solves this.
Occasionally, an official University body or team may require a group that doesn't include the standard '-group' suffix.
Such groups cannot be self-created, but must instead be created centrally by IT Services. An official body or team requiring one should contact the IT Support. Please allow three working days for this to be set up.
The names of centrally created groups will be based on the naming conventions currently in place (and agreed through discussion with the requester).
Although IT Services create these groups, their owners will still be responsible for managing their settings and membership.
A group is automatically owned by the person who created it and invited the first members.
The group's owner can select a member of the group to be a manager and both the owner and the manager can:
Only the owner, however, can:
The group's owner can also moderate group messages and membership. The Management Tasks area of the Google Groups site allows messages be reviewed prior to being posted and also allows managers to change the access rights for members (including banning members).
More information on managing groups can be found on the Google Groups page.
Groups can be customised by changing the Settings. Some of the areas which you can administer include:
Library & IT Help Desk
If you're having problems using Google Groups, get in touch with the IT Support.
|Service status||Live and supported service.|
|Hours of service||24/7|
For help and support with this service, contact the IT Support.
As part of the Google Apps for Education suite this service is owned and managed by Google, who will monitor for, identify and fix all faults.
|Hours of support||Help from the Library & IT Help Desk is available 9am to 5pm, Monday to Friday.|
General IT Services targets:
|Service Level Agreement||Google Apps Service Level Agreement|
Our service standards have been produced in consultation with our customers, and monitor the quality, timeliness and access to facilities and services:
If you wish to give us general feedback on this service, please see our Feedback page for ways to get in touch.
If you wish to make a complaint, please see our complaints procedure.
We expect you to: