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Bare-metal virtualisation is a highly specialised service that provides a virtual machine (VM) without any operating system or application software.
Eligibility
Available to members of staff only.
The bare-metal virtualisation service includes a virtual machine built to one of our standard specifications (RAM, hard disk size etc), and hosted on our high availability cluster of servers.
This service is provided only for very exceptional situations, with the norm instead being a VM on our Linux or Windows hosting services.
The specification of the VM can be varied to meet specific requirements you might have. These will be discussed on a case-by-case basis.
How to request
Requests should normally be made via your Departmental Computing Officer (DCO), who will contact the IT Support with your requirements.
Please allow five working days for your VM to be set up by us.
Library & IT Help Desk
If you have any questions about the bare-metal virtualisation service, get in touch with the IT Support.
Service status | Live and supported service. |
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Hours of service | 24/7 |
Service support | For help and support with this service, contact the IT Support. |
Hours of support | Help from the Library & IT Help Desk is available 9am to 5pm, Monday to Friday. |
Target availability |
General IT Services targets:
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Our performance |
Our service standards have been produced in consultation with our customers, and monitor the quality, timeliness and access to facilities and services:
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Complaints procedure |
If you wish to give us general feedback on this service, please see our Feedback page for ways to get in touch. If you wish to make a complaint, please see our complaints procedure. |
We expect you: