Got a new device?

Posted on 10 January 2022

If you got a new personal laptop, tablet, mobile phone or games console for Christmas, find out how to make the most of it.

Get connected

Whether you want to use wifi or the wired network, if you're on campus, or working elsewhere, find out how to connect your new device:

If you've got a new games console, you need to use either the mydevices wifi network or the wired network to connect it in your study bedroom; you need to register it before you can connect:

mydevices registration

Two-factor authentication

If you've got a new phone, you will need to make sure it's set up for two-factor authentication (2FA).

Duo 2FA: If you've still got your old phone, or still have the same phone number, you can sign in to the Duo SelfService Console to activate Duo on your new device. Take a look at section 4 of our Duo 2FA user guide (PDF , 2,174kb) for full details.
Google 2FA: To add a new phone, you need to first log in to your Google account using one of your existing 2FA methods. See our Google 2FA: Updating your 2FA settings guide for more information.

Printing

You can print to the University printers from computers, tablets and smartphones. Follow our set up guides to add the PrintCloud to your device:

Print/copy/scan

Software

You can get lots of different software packages for your own computer either free or at a discount.

The University has subscribed to Office 365 to provide you with a free copy of the MS Office suite, which you can install on up to five different devices.

Microsoft Office 365

There's a range of other software available to you too, including EndNote, SPSS, and MATLAB. Find out what you can install, and how, at:

Software

Get help

You can find lots more information on our website:

IT Services

If you have any questions please contact our IT Support team:

Email: itsupport@york.ac.uk
Phone: (01904 32) 3838