Representatives in your country
Agent Quality Framework
The University of York is a signatory to the Agent Quality Framework. York's representatives are contracted partners and receive renumeration for the successful performance of the services they provide. In accordance with the Agent Quality Framework, we regularly monitor and review our partners’ performance, taking into account a wide range of factors. These include delivering a quality service and feedback from students to ensure they meet our required standards.
Choosing an agent
If you would like to receive support from an agent representative, we recommend that you to read this guide from the British Council:
You can find details of the agents we work with in your country by visiting our country pages.
Agent feedback
It is important to us that you are satisfied with the service that you receive from an agent. You can provide feedback to us by completing the agent feedback form. All responses are anonymous. If you have any questions, please contact international@york.ac.uk.