Contact us

Send us a message, or drop-in to see us for any quick queries.

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Where and when to drop-in

The Careers and Placements team are based on Campus West, near the Berrick Saul and Spring Lane buildings. Our drop-in service is available 10am to 12 noon Monday to Thursday in semester-time.

If you need a longer chat, please book an appointment.

Phone or email

Telephone: 01904 322685

Email: careers@york.ac.uk

Find us on social media

We appreciate your feedback on our services.

If you have a suggestion to want to share positive feedback, please email careers@york.ac.uk.

Complaints

If you're not happy with our services, please tell us, and we'll do our best to rectify the situation.

Complaints procedure

Stage 1 (informal) - talk to a member of Careers staff and report the problem.

Stage 2 (informal) - if you wish to receive a written response, send us a written complaint, either by email or post and we will respond within five working days.

Stage 3 (formal) - if you are still not satisfied, please either respond to the reply we have sent you or write directly to the Associate Director of Careers and Placements, University of York.

Stage 4 (formal) - in the unlikely event that your complaint is still unresolved, you can use the formal University complaints procedure.