New resources: Manager’s toolkit
Posted on Wednesday 30 September 2026
Whether you’re an experienced manager or just starting out, we’ve pulled together everything you need to keep up to date with all the core areas to fulfil your role as a line manager. These web pages are a practical starting point to help you do your job effectively, support your team and develop professionally.
The pages have been designed to be easy to navigate, so you can quickly locate what you’re looking for, and the resources are grouped into bite-sized highlights in two main sections: Key responsibilities and Building your skills.
If you’re short on time, start with the ‘Just one thing’ highlights for a quick overview, and then follow up with the ‘Deeper dive’ links for more detailed information and resources.
As well as the manager’s toolkit, there are links to HR processes and policies, workforce data and reports, and our Community without limits framework. Everything you need to know is in one place.
The Key responsibilities section includes all the procedures you need to follow to ensure consistency, legal compliance and the best experience for employees.
Go to Building your skills to find resources and support to boost your capabilities and confidence. Topics include communication skills, managing conflict and supporting your team’s wellbeing.