Capability procedure: Documents

Process flowcharts

• Capability process flowchart (PDF , 391kb)

How to guides 

• How to hold an informal capability meeting (PDF , 76kb)
• Improvement plan template (Google Doc)

Standard letters

Informal meeting:

• Invite to informal meeting (MS Word , 15kb)
• Outcome to informal meeting: objectives (MS Word , 20kb)
• Outcome to informal meeting: no further action (MS Word , 18kb)
• Invite to review meeting (MS Word , 15kb)

Formal meeting:

• Invite to formal meeting (level one) (MS Word , 23kb)
• Invite to formal meeting (level two) (MS Word , 22kb)
• Invite to formal meeting (level three) (MS Word , 21kb)
• Outcome of formal meeting: no further action (MS Word , 19kb)

Other template letters/documentation used in the process will be provided by Human Resources as required.

Document control: Last reviewed on 2 May 2011.