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Coaching: When to use

In coaching the emphasis is on the future, on moving forward with skills development or personal goals and well-being. It is a process of facilitating change and does not require a coach's specific expertise or experience in the coachee's field or area of concern.

Typical situations where coaching is particularly useful include:

  • supporting change and development activities
  • those wanting to develop more effective working relationships
  • those wanting to develop their performance or skills
  • those new to higher education
  • those transitioning into a new role
  • those considering their future direction.

The coaching is not there to replace support and guidance from a line manager, but to offer an additional mechanism where one-to-one confidential coaching can be provided and supported by the direct line manager back in the workplace.

Please refer to our guidance on development approaches to help you choose the support that best fits your needs.

What is coaching?
Principles