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Mobile wifi for student hardship

Departments can purchase a broadband connection for students who are having difficulty accessing the internet for remote learning.

Key features

  • Supports students facing hardship.
  • Unlimited data mobile broadband supplied by Vodafone.
  • 5G capable.
  • An alternative to landline broadband.
  • Can only be used in the UK.
  • No call or text allowance.

Plan options

24-month plan

  • £47 per month
  • free MiFi device  

30-day plan

  • £43 per month
  • £70 one-off cost for MiFi device

Make a request

Request mobile broadband for a student

Related links

Staff can request this service on behalf of students
You can use this service on University-managed and personal devices.
Funded by departments
Departments fund this service, subject to approval. There isn’t a cost to students for standard use.

Contact for support

If you are experiencing technical issues or need advice, please contact Unified Communications.

Service commitments

Your responsibilities and policies
  • Unlimited data is subject to fair usage policy.
  • The connection cannot be used outside the UK without discussing with Unified Communications first.
  • 5G is only available in certain areas and requires a compatible handset.
Service performance

Support

  • This service is managed by Unified Communications, part of IT Services.
  • We are responsible for monitoring, identifying and fixing faults.
  • Support is available during our opening hours.

Standards

Our service performance and standards have been produced in consultation with our customers, and we monitor the quality, timeliness and access to facilities and services.

Feedback and complaints

We appreciate feedback as it helps us review and continually improve our service.

Page last reviewed: 29 July 2024

Related links