Accessibility statement

IT Services over Easter Bank Holiday

Posted on 31 March 2021

You can get IT support via email between 9am and 5pm on Thursday 1 and Tuesday 6 April.

We will be closed for the Easter Bank Holiday weekend from Good Friday (2 April) until Easter Monday (5 April) any emails will be responded to on Tuesday 6 April. 

IT Services staff will continue to monitor IT systems to ensure that they are operating correctly. Paper will be topped up in all York Print Plus devices for students before Good Friday. The York Print plus devices in the Library will also be checked by Library staff over the Easter weekend.

All services should be available as usual outside normal hours but access to IT rooms will be subject to college opening hours.  If you have any IT queries  please email itsupport@york.ac.uk.

Members of our Systems and Networking teams will monitor our systems remotely to ensure that they are operating correctly and will respond in case of an IT emergency. As usual, please contact itsupport@york.ac.uk if you need to report any problems, or contact our Computer Emergency Response Team if you need to report an IT security emergency.

In the event of an emergency, we will endeavour to provide information via our Twitter feed.