Accessibility statement

All IT Services staff to work from home - Friday 13 March

Posted on 11 March 2020

This Friday (13 March), we're asking all IT Services staff to work from home for the day. This is an exercise to test our readiness in the event of a large number of staff having to work from home due to the coronavirus (COVID-19) outbreak.

We will be treating this as a normal working day as much as we can. This means you will still be able to receive IT support by emailing itsupport@york.ac.uk or by calling (01904 32) 3838.

If necessary we will be able to use our remote assistance software to remotely connect to PCs and laptops to provide support, however in-person appointments and on-site visits will not be available. IT systems will continue to be monitored as normal and we will be alerted of any issues.

We appreciate your patience and cooperation whilst we conduct this exercise, and we apologise for any inconvenience that this may cause.

If you have any questions please email itsupport@york.ac.uk.