Accessibility statement

IT Services Easter closure

Posted on 7 April 2020

IT Services will be closed to general enquiries from 5pm on Tuesday 7 April until 9am on Tuesday 14 April for the Easter break.

However, limited service will still be available on Monday 13 April (11am to 3pm) for those sitting exams. In order for us to prioritise urgent queries we ask that you email itsupport@york.ac.uk and provide a phone number so that we can call you back.

For other queries you can call 01904 32 3838 and leave us a voicemail message or email us at itsupport@york.ac.uk. We will respond to you once we reopen again on Tuesday 14 April.

In the meantime you can find lots of help and guidance on our website, including:

During this closure all critical IT systems will still be monitored and we will be alerted of any issues. In the event of an emergency, we will endeavour to provide information via Twitter: