Updating student printing

Posted on 19 June 2018

From Tuesday 3 July, we're updating student printing with a new, simpler system, and new devices in most areas. You'll be able to print throughout, but some printers will be unavailable while we carry out the work.

We updated the staff printing service earlier this year, and now the same changes are being rolled out to the student printing service. The new system and devices are easier and quicker to use, more energy efficient and more cost effective.

Work will begin on Tuesday 3 July, and we'll update all the printers in one area at a time. While the work takes place, you'll be able to use staff printers if you can't access your usual student printer.

Your print credit

We'll transfer your credit from the old student printing system to the new system overnight from Monday 2 July to Tuesday 3 July. You'll be able to check it and top-up online in the same way.

Top-up kiosks

We want to go cashless - it's more secure, more reliable, and a better use of staff time. So we're removing the three top-up kiosks and reducing the minimum online top-up payment to £1.

Sending work to print

From Tuesday 3 July, there'll be a new print queue - called printcloud on print.york.ac.uk. It will be added automatically to the PCs in our IT rooms. If you use your own device, you'll need to delete the old print queue and add the new print queue.

What's happening when?

We'll update printers at various locations as follows. On each of these dates, we'll have a main area of focus (as listed below) - for specific details for each academic department, please see our upgrade plan:

If you can't use a student printer at any point because it's being updated, you'll be able to use staff printers in the area instead.

DateLocation
Tuesday 3 July University Library (Morrell, Fairhurst and Burton buildings)
Wednesday 4 July Campus East (including printers in colleges, IT rooms, and departments)
Thursday 5 July King's Manor (including printers in IT rooms, King’s Manor Library, and departments)
Friday 6 July Campus West IT Services classrooms and study areas

What will change?

The change is being managed to ensure that it's seamless, but you will see a new look and feel at the printers themselves. You'll tap to log in (no need to take your University card out of your wallet, or off your lanyard), and the touch-screen interface is clearer and quicker to use - we've had good feedback from staff who've been using it for a few months already.

Questions?

If you have any queries, please email us: itsupport@york.ac.uk