Forthcoming changes when connecting to the network

Posted on 10 October 2017

On Tuesday 17 October at 8.00am, we are making a change to the way your devices securely connect to the network.

You may see a message similar to these regarding a new certificate when you next try and connect to the University network.

If your device fails to connect please use the network connect tool to setup your device again. This should take no more than a minute or two.

If you’re unable to either accept the new certificate or run the network connect tool please see the following guides:

If you have any enquiries, either before or after the change takes place, please contact your DCO or IT Support. ITSO are open 9.00am - 5.00pm every week day, but on 17 October we will open at 8.00am ready for this change.

  • Email: itsupport@york.ac.uk
  • Phone: (01904) 32 3838
  • Visit us at the helpdesk in the JB Morrell Library