Accessibility statement

Changes to your network connection

Posted on 12 January 2015

On Tuesday 13 January 2015, at 8am, we will be changing the way that you securely connect to the network (either the eduroam wireless network or the wired NAS network).

This change is necessary as our current certificate will expire in April and cannot be renewed. It will affect any devices (eg personally owned laptops, phones, tablets etc) that you connect to either the wireless network (eduroam) or the wired network (NAS).

It does not apply to managed PCs, departmental PCs registered on the network database, or games consoles. If you're unsure whether it applies to your PC, please contact the IT Support Office or your Departmental Computing Officer for advice.

What you need to do

On 13 January you may see a message regarding a new certificate when you next try and connect to the University network. We have put together instructions on how to verify and accept the new certificate on the following operating systems:

Android devices will not receive a message regarding a new certificate and you may find you are unable to connect to eduroam on 13 January. If this happens you will need to reconfigure your device using XpressConnect in order to receive the new certificate:

Manual setup instructions

Manual setup guides are also available for anyone who is unable to either accept the new certificate or run XpressConnect:

If you have any enquiries, either before or after the change takes place, please contact the IT Support Office. We're open 9-5 every week day, but on 13 January we will open at 8am when the change is to be implemented: