Tuesday 19 June 2018

From Tuesday 3 July, we're updating student printing with a new, simpler system, and new devices in most areas. You'll be able to print throughout, but some printers will be unavailable while we carry out the work.

Tuesday 19 June 2018

From Monday 2 July, we will be rolling out extra security features to managed Windows devices (laptops and office PCs).

Thursday 10 May 2018

We're pleased to announce that we've arranged a presentation on Thursday 17 May to look at working with ArcGIS.

Thursday 19 April 2018

This event will explore archival material and consider connections between dialect, objects, and places in a creative way, culminating in a new digital creation.

Thursday 15 March 2018

IT Support will be available as normal during the Easter vacation with the exception of the Easter Bank Holiday weekend.

Monday 5 March 2018

The mysql database service mysql.york.ac.uk (mysql0) will be shut down permanently on Tuesday 18 September. It is being replaced by a new upgraded service at mysqlshared.york.ac.uk.

Tuesday 30 January 2018

We are upgrading the Software Center on Wednesday 7 February.

Monday 29 January 2018

This term, we're offering courses on NVivo, Linux Shell and YARCC, all open to staff and PG researchers - we expect them to be popular, so book your place now.

Friday 26 January 2018

We're pleased to announce that we are providing free Overleaf Pro accounts for staff and students who would like to use this collaborative, online LaTeX and Rich Text editing and publishing tool.

Wednesday 17 January 2018

The IT Strategy sets out a framework and the vision for information technology at the University until the 2019/20 academic year.

Wednesday 17 January 2018

We have identified potential problems if you use Google Drive File Stream to sync your Google Drive to your PC. To protect your documents, you need to take action.

Tuesday 5 December 2017

IT support won't be available between 23 December and 2 January, but other IT facilities will be available throughout the Christmas and New Year period.

Friday 24 November 2017

If you use an external email account to send University email, you need to change your set up.

Tuesday 7 November 2017

On Thursday 9 November between 8.00am and 9.00am our supplier will be updating our visitor wifi network CityConnectWiFi.

Tuesday 7 November 2017

We're excited to announce that, at Computing's Women in IT Excellence Awards, Heidi, as Director of Information Services, was awarded CIO (Chief Information Officer) of the Year.

Thursday 19 October 2017

The University is planning to purchase a significant upgrade to the YARCC during this academic year.

Wednesday 18 October 2017

We want to know what you think about IT Services; fill in our survey now and you could win a £100 voucher.

Monday 16 October 2017

We will soon be introducing Email Authentication for the University’s “@york.ac.uk” email addresses.

Tuesday 10 October 2017

On Tuesday 17 October at 8.00am, we are making a change to the way your devices securely connect to the network.

Thursday 5 October 2017

Over the start of term, we've been offering a drop-in service for all IT queries and support. From week 3 (Monday 9 October) we'll revert to our usual appointment system for more complex issues.