Find out about our new services, downtimes, upgrades and other news.

We also keep departments informed via their Departmental Computing Officers & system owners.

New IT facilities to support research computing

Tuesday 25 April 2017

We are pleased to announce new additional facilities to support research computing.

Customer Service Excellence results now available

Thursday 13 April 2017

In March, we were assessed against the Customer Service Excellence (CSE) Standard and have successfully maintained the award.

Introducing Team Drive

Wednesday 12 April 2017

Google launched Team Drive at the end of last year, with the potential to simplify document sharing within teams.

Try the new version of Google Sites

Thursday 30 March 2017

The new version of Google Sites is now available. There are some significant differences in this version, and it's important to be aware that New Sites is still under development so familiar features may be missing, while others will change or be added as time goes by.

Some IT facilities at risk: 8-9 April

Thursday 2 March 2017

Electrical work in one of our data centres over the weekend of 8-9 April will mean that some of our systems are at risk.

Connecting to eduroam

Tuesday 21 February 2017

On Tuesday 28 February, we are changing the tool that we use to allow you to connect devices to eduroam for the first time.

Research computing courses: book now!

Monday 13 February 2017

We provide research computing courses suitable for all researchers - whatever your experience or discipline.

Phone support from IT & Library

Monday 16 January 2017

From now on, the IT support phone number will also connect you to Library support.

Reference management training

Wednesday 11 January 2017

Book your place to learn more about using reference management software.

IT Services over Christmas

Wednesday 14 December 2016

IT support won't be available between 23 December and 3 January, but other IT facilities will be available throughout.

IT Support: Thursday 8 December

Wednesday 7 December 2016

Our IT support will be restricted on Thursday 8 December when staff celebrate a Professional @ York nomination.

Qualtrics Offline app now available

Monday 31 October 2016

We're making Qualtrics even more useful by giving you access to the Qualtrics Offline App.

Reference management training

Monday 24 October 2016

Book your place to learn more about using reference management software.

Inbox by Gmail coming to your York account

Wednesday 12 October 2016

Inbox by Gmail gives you a different way to organise your email. It's been available on personal Gmail accounts for over a year, and from Tuesday 18 October it will be available for York accounts.

Advanced computing support for researchers

Thursday 6 October 2016

From October 2016, our newly-created Research Computing Support Centre offers support on advanced computing topics for research postgraduates and staff. Appointments are now open for booking.

Research computing courses: book now!

Tuesday 27 September 2016

We provide research computing courses suitable for all researchers - whatever your experience or discipline.

ICYMI - information for returners

Friday 23 September 2016

Been away for the summer? Here's what you may have missed from IT Services.

All IT systems at risk: Tuesday 13 September

Monday 12 September 2016

On Tuesday 13 September between 8am and 8.30am we will be carrying out an upgrade to the load balancers that manage our network traffic.

IT training - Access and spreadsheets

Wednesday 31 August 2016

Our IT training sessions, Essential Access and Essential Spreadsheets, are now available to book for the next academic year.

Logging in to web services

Thursday 25 August 2016

We're upgrading the tool that manages logins to various web-based services.

News by year

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Information Directorate blog

Find out more about what we're up to, and read about our interests and thoughts:

See also


IT Services Bulletin

(2011 - 2013)


(1996 - 2010)