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Find out about our new services, downtimes, upgrades and other news.

We also keep departments informed via their Departmental Computing Officers & system owners.

IT support for new arrivals on campus

Thursday 17 September 2020

As the new term starts, the IT Support team are here to help you with your IT queries.

Making the Virtual Desktop Service more secure

Friday 4 September 2020

Duo two-factor authentication will be required to log in to the Virtual Desktop Service from Tuesday 8 September.

Making the VPN and Virtual Desktop more secure

Monday 1 June 2020

As we have previously announced, we have been investigating two-factor authentication (2FA), an added layer of security which will help us to keep your information and our network more secure.

Forthcoming changes when connecting to the network

Monday 4 May 2020

On Tuesday 19 May at 8am, as part of our commitment to maintain network security, we are making a change to the way your devices securely connect to the network.

IT Services Easter closure

Tuesday 7 April 2020

IT Services will be closed to general enquiries from 5pm on Tuesday 7 April until 9am on Tuesday 14 April for the Easter break.

Guidance on using the VPN - a new feature to improve performance

Monday 30 March 2020

We recently added a new feature to the VPN called ‘split tunnelling’.

An update on IT support

Thursday 26 March 2020

Following the latest Government advice, we have made changes to IT support for the foreseeable future.

All IT Services staff to work from home - Friday 13 March

Wednesday 11 March 2020

This Friday (13 March), we're asking all IT Services staff to work from home for the day. This is an exercise to test our readiness in the event of a large number of staff having to work from home due to the coronavirus (COVID-19) outbreak.

Making IT more secure - VPN and SSH service (postponed)

Tuesday 3 March 2020

This rollout has been postponed until further notice.

Digital Creativity Week 2020 (cancelled)

Thursday 27 February 2020

This event has been cancelled.

Making IT more secure

Wednesday 4 December 2019

We're investigating two-factor authentication, an added layer of security which will help us keep your information and our network more secure.

IT Services over Christmas

Tuesday 26 November 2019

IT Services won't be open between 25 December and 1 January inclusive, but other IT facilities will be available throughout the Christmas and New Year period.

Google in Practice event - Tuesday 10 December - Book your place!

Thursday 21 November 2019

On Tuesday 10 December we will be hosting a morning of workshops and discussion about using Google and other IT applications at York. The event is open to all staff.

IT Services Survey 2019

Friday 15 November 2019

We want to know what you think about IT Services; fill in our survey and you could win a £100 voucher.

If it's broke, fix it!

Friday 15 November 2019

If something goes wrong with your laptop or PC, IT Services can help you to get it sorted. We work with a local company to provide a laptop and computer repair service.

Saving you money on software

Monday 4 November 2019

As a student here, you can get lots of different software packages for your own computer either free or at a discount.

E(asy) printing

Friday 25 October 2019

You don't need to be at a computer to print. EPrint lets you email or upload documents, giving you an easy way to print from tablets or mobile phones to the University printers.

Can you spot a scam?

Saturday 5 October 2019

At this time of year, we see a lot of email scams. Make sure that your information (and your money) is safe by learning to spot what's suspicious.

Need IT support?

Thursday 19 September 2019

As the new term starts, the Library and IT Help Desk should be your first point of call for any questions or problems.

Assistance applying for accommodation on 17 and 18 August

Friday 9 August 2019

If you are applying for accommodation and having password or username problems this weekend, please contact the Accommodation team.

News by year

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Information Directorate blog

Find out more about what we're up to, and read about our interests and thoughts:

See also


IT Services Bulletin

(2011 - 2013)


(1996 - 2010)