News

Tuesday 8 February 2022

If you have been away from campus for a while, there have been a few changes to some of the key IT services you use.

Monday 24 January 2022

To improve security we are requiring all students to set up two-factor authentication on their University email/Google accounts.

Monday 10 January 2022

If you got a new personal laptop, tablet, mobile phone or games console for Christmas, find out how to make the most of it.

Wednesday 5 January 2022

On Thursday 6 January at 7am, as part of our commitment to maintain network security, we are making a change to the way your devices securely connect to the network.

Wednesday 15 December 2021

On Thursday 16 December at 8am we will be changing the way you connect to the York Print Plus (YPP) printers.

Wednesday 1 December 2021

Before you begin your well-earned break, here’s what you need to know about IT Services over the Christmas period - plus some things to remember to do before you go!

Friday 19 November 2021

We originally announced in September that two-factor authentication (2FA) would become mandatory on staff email/Google accounts on Tuesday 23 November. If you have not yet enabled 2FA on your University email/Google account, we are giving you a further two weeks to complete the process.

Friday 15 October 2021

Last month, we announced that two-factor authentication (2FA) would soon become mandatory for the Google accounts used by University staff. We have now published guidance to help you set up 2FA on your account.

Sunday 19 September 2021

In the past two years we’ve brought two-factor authentication (2FA) to University systems including the VPN, Virtual Desktop Service, SSH, Student Enquiry Screen and e:Vision. We are now working to add this protection to University Google/email accounts.

Monday 13 September 2021

As the new term starts, the IT Support team are here to help you with your IT queries.

Thursday 9 September 2021

From Monday 11 October, Version 4.0.0 of the Duo Mobile app will be released on the iOS App Store and the Android Google Play Store.

Thursday 6 May 2021

Following the successful rollout of Duo two-factor authentication on the VPN, Virtual Desktop, SSH and Student Enquiry Screen (SES) services, we are now working to add this protection to e:vision for current students and staff.

Monday 26 April 2021

The IT Support team will be available on both May bank holidays.

Wednesday 31 March 2021

You can get IT support via email between 9am and 5pm on Thursday 1 and Tuesday 6 April.

Monday 8 February 2021

On Friday 12 February we will be changing the service desk software that we use to deal with IT queries.

Wednesday 9 December 2020

IT Support will be providing support over the Christmas period

Sunday 8 November 2020

You need to make sure you check your University email account and calendar regularly so that you don’t miss out on important information. This is where messages and meeting invitations will be sent.

Sunday 1 November 2020

As a student here, you can get lots of different software packages for your own computer either free or at a discount.

Sunday 25 October 2020

York Print Plus, our printing, copying and scanning service, makes it easy for you to print your work from wherever you are.

Tuesday 13 October 2020

The Virtual Desktop Service will be unavailable whilst we perform an upgrade. You may need to upgrade the Parallels Client software on your device once this work is complete.