Find out about our new services, downtimes, upgrades and other news.
We also keep departments informed via their Departmental Computing Officers & system owners.
Thursday 17 September 2020
As the new term starts, the IT Support team are here to help you with your IT queries.
Friday 4 September 2020
Duo two-factor authentication will be required to log in to the Virtual Desktop Service from Tuesday 8 September.
Monday 1 June 2020
As we have previously announced, we have been investigating two-factor authentication (2FA), an added layer of security which will help us to keep your information and our network more secure.
Monday 4 May 2020
On Tuesday 19 May at 8am, as part of our commitment to maintain network security, we are making a change to the way your devices securely connect to the network.
Tuesday 7 April 2020
IT Services will be closed to general enquiries from 5pm on Tuesday 7 April until 9am on Tuesday 14 April for the Easter break.
Monday 30 March 2020
We recently added a new feature to the VPN called ‘split tunnelling’.
Thursday 26 March 2020
Following the latest Government advice, we have made changes to IT support for the foreseeable future.
Wednesday 11 March 2020
This Friday (13 March), we're asking all IT Services staff to work from home for the day. This is an exercise to test our readiness in the event of a large number of staff having to work from home due to the coronavirus (COVID-19) outbreak.
Tuesday 3 March 2020
This rollout has been postponed until further notice.
Thursday 27 February 2020
This event has been cancelled.
Wednesday 4 December 2019
We're investigating two-factor authentication, an added layer of security which will help us keep your information and our network more secure.
Tuesday 26 November 2019
IT Services won't be open between 25 December and 1 January inclusive, but other IT facilities will be available throughout the Christmas and New Year period.
Thursday 21 November 2019
On Tuesday 10 December we will be hosting a morning of workshops and discussion about using Google and other IT applications at York. The event is open to all staff.
Friday 15 November 2019
We want to know what you think about IT Services; fill in our survey and you could win a £100 voucher.
Friday 15 November 2019
If something goes wrong with your laptop or PC, IT Services can help you to get it sorted. We work with a local company to provide a laptop and computer repair service.
Monday 4 November 2019
As a student here, you can get lots of different software packages for your own computer either free or at a discount.
Friday 25 October 2019
You don't need to be at a computer to print. EPrint lets you email or upload documents, giving you an easy way to print from tablets or mobile phones to the University printers.
Saturday 5 October 2019
At this time of year, we see a lot of email scams. Make sure that your information (and your money) is safe by learning to spot what's suspicious.
Thursday 19 September 2019
As the new term starts, the Library and IT Help Desk should be your first point of call for any questions or problems.
Friday 9 August 2019
If you are applying for accommodation and having password or username problems this weekend, please contact the Accommodation team.
News by year
Information Directorate blog
Find out more about what we're up to, and read about our interests and thoughts:
IT Services Bulletin
(2011 - 2013)
(1996 - 2010)