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Entrepreneurial journeys: Natalie McMillan

Natalie McMillan is an award winning HR and OD professional, with over 20 years of experience in the field.

She is the founder of McMillan and Associates Ltd, and a public and national speaker. McMillan and Associates Ltd is an HR and OD consultancy with the aim of providing businesses with a holistic approach to HR and Organisational Development services, offering consultation, HR support, Organisational Development, HR Training, Professional Coaching and Mediation. 

Natalie’s Journey

Following her extensive career as a Chief Executive and Chief People Officer, Nat established the business in 2018 with the aim of making a tangible difference to the people and businesses that she works with, by cutting out unnecessary complexities and providing clients with straightforward, honest advice.

“I have always been motivated by making a difference, adding value and providing simple pragmatic advice to businesses. Too many people make it sound complex or fluffy when it should be aligned to the commercials and staff experience and culture.”

Now a team of six, the team includes experienced and qualified coaches, who combined have over 25 years experience in coaching individuals and businesses. Their clients include large-scale businesses, SMEs and business owners from across a wide variety of sectors across Yorkshire and the UK. 

Challenges

Covid 19 pandemic was a significant challenge to businesses including mine. Having established the business in 2018, we were still fairly early in our journey but we embraced the changing landscape and it has definitely made us more resilient.

Being an entrepreneur can be a lonely role, you wear all the hats in your business, you make all the decisions, and it’s on you to make it a success. You need to understand the commercial aspects of running a business alongside your unique expertise and service you offer.

“I’ve made mistakes, who hasn’t! I believe it’s vitally important to share these with other people and this continues to be a big part in my public speaking - I’m honest and people like my no nonsense approach”

Growth and Impact

Today, McMillan and Associates is recognised for its practical, straight-talking approach and its ability to help organisations cut through complexity. Whether working with large employers or small business owners, the consultancy delivers advice and strategies that are both people-focused and commercially sound.

With a growing client base and a strong reputation for impact, Natalie continues to expand her reach through speaking engagements, where she shares her journey, insights, and lessons learned with other professionals and entrepreneurs.

Words of advice

“Embrace the fear and do it anyway” and “Be who you want to be and do it your way”. Networking is an essential part of making your business succeed. Get out there, go and speak to people, take up the opportunities available to you to speak at events - no one is going to come looking for your business, especially if they don’t know it exists!

"Know your numbers, especially the finances. You need to understand the fundamentals around managing cash flow, revenue, profit and loss and your margins. Remember, what you measure gets done!"

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