Joss Ivory is the Chief Operating Officer.
The Chief Operating Officer:
- has oversight of Professional Services within academic faculties, and Professional Services central teams, including Student and Academic Services; Human Resources; External Relations; Technology, Estates and Facilities; Planning and Risk; Research and Enterprise and Professional Service Operations.
- ensures that these services are aligned to our institutional strategy, to deliver high quality work that supports our academic objectives in teaching and research.
Transforming Professional Services
Joss says: “I have a phrase: simplify, standardise, digitise.
"We’ve got so many opportunities to do that at York that I think would really make a difference to people’s workloads, job satisfaction, and make things work a bit smoother."
About Joss Ivory
Joss Ivory has been COO of the University since January 2021.
She is focused on producing and maintaining an integrated Professional Services infrastructure that works for staff and students. She is the sponsor of the Professional Services Delivery programme, which will create a valued and skilled Professional Services community at the University as part of our Strategy 2030. The vision is to have a really integrated Professional Services model which serves all of the different parts of the institution and frees up academic colleagues to focus on teaching and research.
Joss is committed to removing manual processes and unnecessary work by embedding digital working through a Digital First approach; ensuring we recruit and retain talented Professional Services staff; providing opportunities for career development; and embedding Equality, Diversity and Inclusion into every aspect of the way we work.
She leads on our strategic aim to create a Community without limits, as well as chairing the Health and Safety Committee. She is a member of Capital Enterprise Systems and Infrastructure Strategy (CESIS) Board and attends Audit and Risk Committee, Planning Committee, Finance Committee, the Information Security Board, the Digital Portfolio Group and the Joint Negotiating and Consultation Committee. She is the Senior Information Responsible Officer and is on the board of York Cares.
It’s not just a job. I’m proud of our values, how we work and our community. I’m proud of how we look after our students, especially during Covid and the cost of living crisis. And I feel proud at graduation when I get to experience their joy and we recognise what they have achieved. I also love the way we promote extracurricular activities for our students, and in particular I’m a big fan of Roses, having taken part for the years I was an undergraduate at York.
Joss Ivory, Chief Operating Officer
Joss joined the University of York in 2017 as Director of HR. Prior to that she was Deputy Chief HR Officer for Leeds City Council, and Head of HR for Education Leeds. She has also held a range of consultancy and senior HR management roles, primarily in the Finance and IT sectors.
She is a York alumnus, when she was in Alcuin College (there were only six colleges in those days) and an undergraduate in the Department of Psychology. She went on to take her PhD at the University of Cambridge, on The Development of Binocular Vision in Normal and Strabismic Infants.
Joss lives in Leeds with her family, and in her spare time enjoys wild swimming, yoga, paddle tennis, walking and touring the country in her camper van.
Below are the travel costs and expenses for Dr Ivory, the current Chief Executive Officer and previous HR Director, for the period August 2020 until July 2021.
Below are the travel costs and expenses for Dr Ivory, the current Chief Executive Officer and previous HR Director, for the period August 2021 until July 2022.
Below are the travel costs and expenses for Dr Ivory, the current Chief Executive Officer, for the period August 2022 until July 2023.