Contact us

Send us a message or visit us for any quick queries.

Opening times and location

The Careers and Placements team are based on Campus West, near the Berrick Saul and Spring Lane buildings. We're open Monday to Thursday, 10am to 3pm for general enquiries.

Our Careers Drop-In is available 10am to 12 noon Monday to Thursday in semester-time.

If you need a longer chat, please book an appointment.

Phone or email

Telephone: 01904 322685

Email: careers@york.ac.uk

Find us on social media

Comments, compliments, complaints

We appreciate your feedback on our services.

If you have a suggestion to want to share positive feedback, please email careers@york.ac.uk.

Complaints

If you're not happy with our services, please tell us, and we'll do our best to rectify the situation.

Complaints procedure

Stage 1 (informal) - talk to a member of Careers staff and report the problem.

Stage 2 (informal) - if you wish to receive a written response, send us a written complaint, either by email or post and we will respond within five working days.

Stage 3 (formal) - if you are still not satisfied, please either respond to the reply we have sent you or write directly to the Associate Director of Careers and Placements, University of York.

Stage 4 (formal) - in the unlikely event that your complaint is still unresolved, you can use the formal University complaints procedure.