Evolution of the Voice of the Customer

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Thursday 14 May 2015, 4.30PM to 6.00pm

Speaker: Jon Hendry Pickup, Chief Operating Officer, Travelodge

Location: Room LMB/002X, Law and Management Building, Heslington East

Admission: is free but will require a ticket which can be booked here http://www.york.ac.uk/news-and-events/events/public-lectures/summer-2015/voice-customer/

Email: morag.lehrle@york.ac.uk

Telephone: 01904 325014