Universal Credit

Universal Credit is the UK government’s flagship welfare benefit. It is also one of the most digitally sophisticated welfare systems in the world. In this new era of the “digital welfare state”, a critical question is what the public – and especially social security claimants – see as fair process. 

The Lab is conducting a major mixed methods project on how claimants and the public view fair process in Universal Credit. We are also conducting a project on administrative fairness in benefit deductions processes, which impact many welfare recipients.

Project team

  • Professor Joe Tomlinson, Professor of Public Law, University of York 
  • Dr Jed Meers, Senior Lecturer in Law, University of York
  • Professor Simon Halliday, Professor of Socio-legal Studies, University of Strathclyde
  • Dr Reuben Binns, Associate Professor of Human Centred Computing, University of Oxford
  • Professor Aleksandra Cichocka, Reader in Political Psychology, University of Kent 
  • Dr Ben Seyd, Senior Lecturer in Politics, University of Kent 
  • Richard Pope, Consultant and former Founding Member of the Government Digital Service
  • Izzie Salter, PhD Candidate and Research Assistant, University of York

Impact and engagement

The Lab has been working directly with the Department of Work and Pensions to share the evidence base and insights we are generating. We are also working with the leading welfare charity, Child Poverty Action Group. For our work on deductions, we are partnering with Public Law Project – a national legal charity.

Funding

Our research on Universal Credit is kindly funded by the Nuffield Foundation. Our research on deductions specifically is funded as part of an ESRC White Rose Collaborative Doctoral Award. 

Contact us

If you have any questions about this research or if you think this research could be helpful to you and want more information, please contact Professor Joe Tomlinson.

Professor Joe Tomlinson

joe.tomlinson@york.ac.uk

Contact us

If you have any questions about this research or if you think this research could be helpful to you and want more information, please contact Professor Joe Tomlinson.

Professor Joe Tomlinson

joe.tomlinson@york.ac.uk