The Enterprise Projects Team in IT Services are a small team of Project Managers and Business Analysts who provide business analysis and project management capability to the University, offering advice and support to departments delivering change projects .
Departmental management teams are able to request this service.
We are a team of Project Managers, Business Analysts and Project Officers based in IT Services.
We work with partners and stakeholders across the University to deliver change projects. Often these projects include a significant IT element as well as the business change itself.
You can find out more about our team on our wiki pages:
If you'd like to request project management and/or business analysis support for your project, please approach your departmental management team who will liaise with the Assistant Director of IT Services. Management teams should email firstname.lastname@example.org initially.
We'll support you throughout your project; if you have any queries please email your named contact or email@example.com.
If you don't need specific support from our team, but are interested in the tools and techniques that we use, we'd recommend taking a look at our toolkit page:
Our toolkit can be used by anyone at the University on any kind of project. The tools, templates and techniques that we've included are ones that we use on a day-to-day basis to deliver change projects across the University.
If you'd like to learn more, the Learning and development team offer a Project Management course which aligns with our methodology:
The University has a community of practice called YO10, whose mission is to foster a collaborative approach to business and cultural change. You can join YO10 by signing up to the Google Group or dropping us an email at firstname.lastname@example.org.
|Service status||Live and supported service.|
|Hours of service||Office hours|
|Service support||For help and support with this service, contact the Enterprise Project team.|
|Hours of support||Office hours|
General IT Services targets:
Our service standards have been produced in consultation with our customers, and monitor the quality, timeliness and access to facilities and services:
If you wish to give us general feedback on this service, please see our Feedback page for ways to get in touch.
If you wish to make a complaint, please see our complaints procedure.
We'll expect you to keep us up-to-date with projects going on in your area, as this will help us to surface any connections and dependencies between different pieces of work.