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Project management and business analysis

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The Enterprise Projects Team in IT Services are a small team of Project Managers and Business Analysts who provide business analysis and project management capability to the University, offering advice and support to departments delivering change projects .



Departmental management teams are able to request this service.

We are a team of Project Managers, Business Analysts and Project Officers based in IT Services.

We work with partners and stakeholders across the University to deliver change projects. Often these projects include a significant IT element as well as the business change itself.

You can find out more about our team on our wiki pages:

How to request

If you'd like to request project management and/or business analysis support for your project, please approach your departmental management team who will liaise with the Assistant Director of IT Services. Management teams should email initially.

We'll support you throughout your project; if you have any queries please email your named contact or


Project management toolkit

If you don't need specific support from our team, but are interested in the tools and techniques that we use, we'd recommend taking a look at our toolkit page:

Our toolkit can be used by anyone at the University on any kind of project. The tools, templates and techniques that we've included are ones that we use on a day-to-day basis to deliver change projects across the University.

If you'd like to learn more, the Learning and development team offer a Project Management course which aligns with our methodology:


The University has a community of practice called YO10, whose mission is to foster a collaborative approach to business and cultural change. You can join YO10 by signing up to the Google Group or dropping us an email at

Our commitments

Service status Live and supported service.
Hours of service Office hours
Service support For help and support with this service, contact the Enterprise Project team.
Hours of support Office hours
Target availability

General IT Services targets:

Our performance

Our service standards have been produced in consultation with our customers, and monitor the quality, timeliness and access to facilities and services:

Complaints procedure

If you wish to give us general feedback on this service, please see our Feedback page for ways to get in touch.

If you wish to make a complaint, please see our complaints procedure.

Your responsibilities

We'll expect you to keep us up-to-date with projects going on in your area, as this will help us to surface any connections and dependencies between different pieces of work.