Undergraduate Ambassadors

As an undergraduate, you can choose to work with our Student Recruitment team as an Undergraduate Student Ambassador, or in various Access and Outreach roles.

Whichever role you choose, you'll have opportunities to get involved in all sorts of work. As an Undergraduate Student Ambassador, you'll be expected to support our Open Days around June and September.

This is a flexible position with no fixed hours, paid at £13.52 per hour plus holiday pay and it can easily fit around your studies.

Applications to be an Access and Outreach or Undergraduate Student Ambassador open on Monday 21 September 2026.

Undergraduate Student Ambassador

Become an Undergraduate Student Ambassador to promote York, share your experience with prospective students and build new skills. You'll get involved in various activities, such as leading campus tours, working during Open Days and Visit Days for Offer Holders.

The Undergraduate Student Ambassador role is designed as a multi-year commitment. We are only accepting applications from students in their first and second years as this provides them with the best opportunity to contribute and develop within the role. Applications from students in other years will be automatically rejected. We also find that final year students have significant academic commitments which limit their ability to work with us.

Read the full job description

Key dates

Please note that you must be available and attend one interview and one training.

Applications close: 4 October 2026
Interview dates: 3 and 5 November 2026
Training dates: 1 and 2 December 2026

Eligibility

Applicants must meet the following criteria:

be a current York full-time, part-time or distance learning undergraduate student in the first or second year
have a thorough understanding of undergraduate education options in the UK
have a good understanding of the courses offered at the University, including those outside of their own subject area, and of the University's facilities and services
have a knowledge of the University of York application procedures for undergraduate programmes
have an awareness of the barriers faced by people from groups under-represented in higher education
experience of working as part of a team
have excellent interpersonal and communication skills
have excellent time management and organisational skills

Paddy, Undergraduate Student Ambassador. Read Paddy's full blog post.

Role activities

On-campus events - these include Open Days and Visit Days for Offer Holders. You'll be welcoming visitors, showing them around the campus and accommodation and answering their questions about the University.
Campus Tours - showing prospective students and visitors around the campus and sharing your experience of University life.
Online chat - supporting the live chat on our website by answering questions from prospective students and sharing your experiences on the admissions process, student life and city of York.
School and college visits - attending Year 12 and Year 13 recruitment events at schools and colleges across the UK.
Digital content creation - working closely with the Marketing Team to write blogs, film vlogs and produce social media content to provide information to prospective students about life and study at York.

Role requirements

We expect all Student Ambassadors to:

prioritise Student Recruitment Activity, especially Open Days (mid-June and early September) and Visit Days
participate enthusiastically in the activities
assist staff in any way asked
keep up-to-date with university information (news and updates)
provide helpful insight into university life at the University of York
be organised, responsible and have good timekeeping skills
be proactive and able to work efficiently in a team and on own initiative
be respectful, friendly and professional
be reliable and punctual
participate fully in all training sessions and briefings for tasks.

Skills you'll develop

team work: working alongside other ambassadors and university staff to run events smoothly.
problem-solving: answering specific questions about university life and dealing with different situations in a professional manner during campus tours and events.
networking: building professional relationships with University staff and other Student Ambassadors
communication: speaking confidently with prospective students, parents, visitors, and university staff. Explaining information clearly and adapting communication style to different audiences.
customer service: developing empathy, active listening, and the ability to respond professionally to a wide range of questions.
content creation: working closely with the Marketing Team to write blogs, produce vlogs and social media content that is engaging and accessible.

Access and Outreach Student Ambassador

Join our Access and Outreach (A&O) team as a Student Ambassador and support the next generation of university students.

You will support our widening access programmes by sharing your student experience at both online and in person events. You will also be a key member of the programme team, helping prepare content and materials in advance and plan sessions.

Depending on the programme you may also take on the role of a mentor and have the opportunity to work on our residential events over Easter and Summer.

Ultimately, you will play a key role in making higher education accessible and exciting for all and we hope the breadth of experience gained in these roles will assist you in crafting an excellent CV.