Web and digital
The website is the University's most viewed marketing asset, with millions of page views every year. It's important to maintain the quality, accuracy and ease of use across the thousands of pages to create the best user experience possible.
The Support team within Communications helps manage the University website and support requests for updates from anywhere in the organisation. Help is also available for content creation and planning, governance and user experience.
Creating or updating a web page
Request an update in the CMS
To request an update to an existing web page or the creation of a new page, submit a web update request.
The Communications team can offer advice on larger content changes, such as new pages or large updates.
Direct access to the CMS
If your role involves maintenance of content and frequent updates, you can request direct access to the Web Content Management System. Before you are granted access, you'll be asked to complete a training course on using the system and creating content.
Content planning, strategy and governance
Effective, on-brand content is the cornerstone of the University website. The Communications team can offer advice on web content, strategy and governance; talk you through the process of creating content from scratch, streamlining or rebuilding content that already exists; and advise on how to manage your content on an ongoing basis.
While it might seem tempting to just start writing content for your pages, a little upfront planning goes a long way. It helps your project run smoothly and ensures your content is useful, user-focused, and aligned with department and University objectives.
Governance planning is equally important to ensure that your content remains accurate and engaging. Content governance models are in place for a number of high-level sections of the website, intending to expand to cover the whole website.
Contact communications-support
Choosing a platform
In most cases, the CMS is the best place to house your content due to the ongoing support available. However, sometimes the University website isn't the right fit for what you're trying to create.