Welcome to our Book Takeaway Service: your way to request access to printed books (or other items like DVDs) from the Library’s collections which aren’t available online.
Step one is to find the item you need in YorSearch and log in to your Library Account. If it’s not already available online as an ebook, there will be a Book Takeaway request button displayed.
Step two is to click the Book Takeaway link. Then you can choose one of the following options:
It is now possible to browse the bookshelves at the main Library. You can borrow books as usual using the self-service machines or use books whilst you’re studying in the Library. We’ll ask you not to reshelve books once you’ve finished with them so that we can identify and quarantine them.
Please use the Postal Loans or Scan and Send options if you’re unable or would prefer not to visit the Library to borrow books in person.
Items held at York Minster Library are currently unavailable due to the closure of York Minster Library during lockdown.
Rare books are unavailable for the time being.
We are not able to supply ‘Use in Library Only’ copies or other reference items for Postal Loans; you may request these for the Scan and Send option.
To place a request, find and open the item that you need in YorSearch and click the button to ‘Use our Book Takeaway Service’. You will need to log in to YorSearch to place a request. You will be directed to a request form which will automatically capture details of the item you are requesting.
The request form will ask you to choose which of the delivery options you would prefer. We will do our best to match the option that you choose, but please be aware that it might not always be possible to do so (for example if a book is not suitable for postal delivery).
We will email you to discuss alternative options if we are not able to match your preference. Please note that we’ll provide an ebook in preference to print where this is possible, but you can contact us if you have a specific need for a print version.
If you don’t see the link for Book Takeaway in YorSearch but you think an item should be eligible, please email us at email@example.com. We will confirm the item’s availability and discuss alternative options with you if we can’t supply it via Book Takeaway.
The Scan and Send option enables you to request a scan of a book chapter or article for electronic delivery. When your scan is ready we’ll share it with you via Google Drive; you will receive an email notification.
Please note that copyright restrictions prohibit us from scanning more than a chapter or up to 10% of a book (whichever gives the greater number of pages). We can scan one article or up to 10% from a single journal issue.
We expect to be able to scan from most items in the Library, but may on occasion decline a scan request due to unforeseen circumstances (for example if a book is too fragile or unsuitable to transfer between library sites). In those cases we will contact you to discuss alternatives.
We anticipate that it will take up to 15 working days for us to provide your scan, but please be aware that this might vary depending on the level of demand.
Use the Postal Loans option if you would prefer to have items delivered to your chosen address.
Items sent via Postal Loans count towards your overall loan allowance, so please make sure before requesting an item that you have not reached your loan limit. You can check your current loans in your Library Account.
Items on loan are currently set to renew automatically. You can check the status and due dates of your loans in your Library Account.
Please be aware that not all items will be suitable to send via Postal Loans, for example due to their size or condition. We will contact you if this is the case.
If you are based outside the UK you are welcome to request items using Postal Loans. However, please ensure that you have read the information about how to return your books before placing your request.
We anticipate that it will take up to 10 working days for your items to arrive, dependent on postal services. All parcels are sent using Royal Mail 2nd Class delivery.
Self-isolating and shielding students living on campus can use the Campus Delivery option to request books to be delivered to your halls of residence.
Use the Campus Delivery option if you are currently self-isolating or shielding on campus and require books to be delivered to your halls of residence.
Please ensure that you have read the University’s guidance for self-isolating students and completed the student self-isolation form before placing your Campus Delivery request. This will enable us to fulfil your request as quickly as possible.
Items sent via Campus Delivery count towards your overall loan allowance, so please make sure before requesting an item that you have not reached your loan limit. You can check your current loans in your Library Account.
Please be aware that not all items will be suitable to send via Campus Delivery, for example due to their size or condition. We will contact you if this is the case.
If you are not currently self-isolating or shielding on campus, you are welcome to use either the Postal Loans or Scan and Send options as an alternative.
King’s Manor Library is closed during lockdown. It is therefore not currently possible to have items delivered for pickup at King’s Manor. We will reinstate this service when King’s Manor Library reopens.
Request items held at King’s Manor Library for collection at Morrell. When your item is ready for collection you will receive an email. You can then collect it from the hold shelf on the ground floor of Morrell any time during our opening hours and borrow the book using one of the self-issue machines in the Library. You don’t need to book in advance.
You don’t need to use this option to request items already located at the main Library. All bookshelves at the main Library are available on a self-service basis, meaning that you are able to come and borrow books at your convenience.
If you need to cancel your request, please email firstname.lastname@example.org as soon as possible so that we can arrange to make the items available for other users.
We anticipate that it will take up to five working days for your items to be ready, although we aim to fulfil requests as quickly as we can.
Please note that ‘Use in Library Only’ or other reference items based at King’s Manor are not eligible to be sent to Morrell.
You can return your items in person using one of the campus book drops, and through the post using our Royal Mail Tracked Returns service.
You can return your items in person using the Book Return Point in the main Library, which is available 9am to 7pm every day, or at one of the following book drop locations on campus:
We will remove the items from your account when we next empty the book drop.
If you live in the UK you are welcome to return your books in the post using our Royal Mail Tracked Returns service. This is a 48-hour tracked service and books (up to the weight limit) can be sent back to us without postal charge to you, though you may be expected to purchase suitable packaging.
Please be aware that this is a temporary service in response to the coronavirus outbreak. We will provide updates later in the year about when we expect the service to be phased out.
To use the service:
Upon arrival at the Library, we will remove the items from your Library Account. Don’t worry if your items are slightly delayed in the post; we will backdate the return to the date of postage.
If you are concerned that items have not reached the Library, please contact us.
If you live outside the UK, you will need to pay for costs of returning your books to us in the post. We will then refund the costs of your postage.
Here’s how it works: