Our open outlets are now take-away only, including Catered Accommodation. If you would like to eat in, we have a supervised lunch space in Vanbrugh dining hall. Please visit our Coronavirus webpage for more updates.
You can let us know your thoughts via our feedback or formal complaints section, or:
In person at the catering outlet, ask for a manager or supervisor
Phone: (01904) 32 8443/8241
Email: ycl-catering@york.ac.uk
Get in touch on Twitter or Facebook
Feedback Form
The Commercial Services team are constantly working to deliver excellent customer service to every customer. We value all feedback, and we invite you to contribute your ideas, suggestions and opinions – both positive and negative.
Your feedback will help us to improve our services. We use it to develop our plans for physical developments, changes to staff training, introducing new services and more.
If you are unhappy please tell us.
We know that occasionally things go wrong and we welcome the opportunity to deal with these situations quickly and put things right.
Find out what to do if you wish to make a formal complaint: