Contact Us

The main contact point for the College is the College Administrator. You can also get in touch using the general feedback form.

First Point of Call

College Administrator: Lenore Klassen

Vanbrugh College Office
The Warren, Vanbrugh Way
University of York
YO10 5DD

Telephone (44) 1904 32 3213

College Reception

Vanbrugh Reception
Vanbrugh College
University of York
YO10 5DD

Telephone (44) 1904 32 3200

Other Contact Details

College Team

Head of College

Prof Andrew Parsons

The Warren - College Offices
Vanbrugh Way

Assistant Head

Georgina Heath

The Warren - College Offices
Vanbrugh Way
Tel: 01904 323227
Internal: 3227
Mobile: 07880 182896

College Administrator

Lenore Klassen

The Warren - College Offices
Vanbrugh Way
Tel01904 323213
internal: 3213

Resident Tutors

Abi Jubb, Jack Harvey, Alicia Maddalena,  and Jack Mehmet

Reach any of them at:

Staff at Vanbrugh

Vanbrugh Receptionists 
Vanbrugh Reception
01904 323200
internal: 3200

Facilities Manager

Jane Whyman
Wentworth College Reception
Tel01904 324195
internal: 4195

Cleaning Manager - West Zone

Julie Bell
'Higginson House'
Donald Barron Court Services Building
Tel01904 323204
internal: 3204

Catering Manager

Sue Foster
Catering Office V/004
Tel01904 323212
internal: 3212

Complaints Process

If you have a complaint or concern, please do speak informally to those locally responsible in the first instance at the earliest opportunity to avoid delay in resolving your issue.

  • Your Academic Supervisor can advise on Academic matters.
  • The College Team can help advise, advocate and signpost you towards appropirate support services, especially concerning your college.
  • Your Facilities Manager can help with any facilties issues, such as reported faults that have not been rectified. 
  • Accommodation Services are your landlord and can deal with any landlord issues.
  • YUSU can help advocate with any complaints made against the Univeristy of York.

Please see the following website for information about how to submit a complaint and how that complaint is dealt with and how this can be escalated to a formal complaint if you feel that such action is justified. 



How to find us:

Maps, Directions and Parking

The College Offices are located at The Warren. This is on Vanbrugh Way, just over the road from the Information Centre.