Contact us

The main contact point for Derwent College is the College Administrator.

First Point of Call

College Administrator: Chris Unwin

Derwent College
University of York
Heslington
York
YO10 5DD

Telephone (44) 1904 32 3513
General Email (for all college enquiries): derwent@york.ac.uk
Personal Email: chris.unwin@york.ac.uk

Chris' office is room D/003 (the College Office) in Derwent College nucleus.

 

College Reception

Derwent Reception
Derwent College
University of York
Heslington
York
YO10 5DD

Telephone (44) 1904 32 3500
Email: derwent-reception@york.ac.uk

Other Contacts

Assistant Head of College: Keith Kinsella

Telephone: +44 1904 32 3519

Email: keith.kinsella@york.ac.uk

Keith's office is room D/003 (the College Office) in Derwent College nucleus. 

 

Graduate College Tutor: Laura Robertshaw

Email: derwent-help@york.ac.uk

The Graduate College Tutor can be visited during office hours (11am-1pm, Mon-Fri) in the College Office, Derwent College nucleus.

Complaints Process

If you have a complaint or concern, please do speak informally to those locally responsible in the first instance at the earliest opportunity to avoid delay in resolving your issue.

  • Your Academic Supervisor can advise on Academic matters.
  • The College Team can help advise, advocate and signpost you towards appropriate support services, especially concerning your college.
  • Your Facilities Manager can help with any facilities issues, such as reported faults that have not been rectified. 
  • Accommodation Services are your landlord and can deal with any landlord issues.
  • YUSU can help advocate with any complaints made against the Univeristy of York.

Please see the Student & Academic Services Complaints Procedure for information about how to submit a complaint and how that complaint is dealt with and how this can be escalated to a formal complaint if you feel that such action is justified. 

Map showing Derwent location on campus (c) Google (c) Tele Atlas