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Evaluation of strategy to end rough sleeping in London

Posted on 14 February 2012

An Evaluation of 'No Second Night Out' by Broadway, University of York and Crunch Consulting has been published.

No Second Night Out (NSNO) is a key initiative of the Mayor of London’s strategy to end rough sleeping in the capital by 2012. The project is being piloted in ten London boroughs: Brent, Camden, City of London, Hammersmith and Fulham, Islington, Kensington and Chelsea, Lambeth, Southwark, Tower Hamlets and Westminster.

 

The NSNO project aims to ensure that new rough sleepers do not spend a second night on the streets. It is piloting a 24 hour assessment hub which assesses the needs of new rough sleepers and provides them with a single service offer (SSO) which is to be a credible alternative to their rough sleeping. A 24 hour telephone rough sleeping referral line and website has been set up to support public reporting of rough sleepers.

Anwen Jones from the Centre for Housing Policy at the University of York conducted the qualitative element of the evaluation (with additional interviews conducted by Broadway’s research team). It was informed by:

  • Interviews with 12 former clients of the hub (including two who rejected their single service offers) and nine current hub clients
  • Interviews with NSNO project staff and volunteers
  • Interviews with project stakeholders and other organisations affected by the project, including five outreach teams, street population co-ordinators, Housing Options workers, a mental health team, and senior strategic leads.

Report

This report reviews the first six months of the pilot project, from 1 April to 30 September 2011.