Informing AI design practices: Applying Design Methodologies and Frameworks to Conversational AI

Malak Sadek

Malak is MPhil Deputy Director and Teaching Associate at The Centre for Human-Inspired AI (CHIA), which is part of the Institute of Technology and Humanity at Cambridge University. Her research interests span design research into aligning conversational AI with human values, and collaborative design methods for building human-centred AI. Malak holds a PhD in Design Engineering from Imperial College London, a Master’s degree in Human Computer Interaction from the University of St Andrews, and a Bachelor’s degree in Computer Engineering with a minor in Digital Media from the American University in Cairo. She has also had several years of experience consulting various companies and NGOs on how to create human-centred AI products and experiences, including UN Women UK, The Alan Turing Institute, Bold Insight, and AIxDesign.