Candid conversations
Change is hard to get right.
One thing we've learned is that 'top-down' decisions don't always work in practice. That's why this project is a community effort, with the full backing of senior leaders.
There will be challenges and possible disagreements along the way. But transparency from, and trust for, all the skilled people involved will make this transformation the best it can be. In that spirit, we'll put common questions to the people best placed to share their insights.
“How much is this all costing?”
It's a significant investment. But it's a lot less than the cost of renewing all the expiring systems we have now – not to mention the staff time spent grappling with them. I've been leading the cost-benefit analysis around the transformation, and we expect it to save us £36m over the next 14 years.
Charley, Senior Business Analyst
“Who has been involved so far?”
We've had over 650 attendees at our in-depth engagement sessions since we kicked them off in November 2025 – academic staff, operational staff, and plenty of others, too. That expertise is only going to grow as we bring more people in over the coming months. A huge thank you from all of us.
Tom, Communications and Engagement Officer
“Are you acting on feedback?”
We'll be adopting global best practice across our processes wherever possible – but everyone's insights are proving vital to make sure that will work for the University as a whole. The project teams are discussing them every week to guide any more nuanced decisions, and to readjust where we need to.
Susan, Assistant Director of HR