The Campus Firewall provides protection to devices and services at the University from certain forms of attack from the outside world, by blocking or restricting access to them.
This helps guard services from disruption, or being used as gateways enabling an attacker to target other computers.
Members of the University running services on campus machines which need to be accessed from elsewhere can discuss their needs with IT Services.
The Campus Firewall blocks access from computers elsewhere in the world to services running on machines at the University.
Access can be granted so that specific servers and services at the University may be accessed from off campus, either from selected computers only, or from anywhere in the world.
If you are running a service or system that needs to be accessed from off campus, you should contact your Departmental Computing Officer (DCO). They will contact the Library & IT Help Desk on your behalf to make the request.
IT Services staff will then get in touch to discuss your requirements.
We will establish whether access to your service needs to be granted through the Campus Firewall, or whether it can be accessed by other means, such as via the VPN service.
Requests to either make a service accessible, or to remove its availablility, to the outside world will take five working days to process.
Library & IT Help Desk
If you have any questions about the Campus Firewall, please get in touch with the Library & IT Help Desk.
|Service status||Live and supported service.|
|Hours of service||24/7|
|Service support||For help and support with this service, contact the Library & IT Help Desk.|
|Hours of support||Help from the Library & IT Help Desk is available 9am to 5pm, Monday to Friday.|
General IT Services targets:
Our service standards have been produced in consultation with our customers, and monitor the quality, timeliness and access to facilities and services:
If you wish to give us general feedback on this service, please see our Feedback page for ways to get in touch.
If you wish to make a complaint, please see our complaints procedure.
We expect you:
If you are requesting external visibility for a web server, we expect you: