Accessibility statement

Receipt and distribution of student mail


During the academic year, Royal Mail will deliver to the majority of the University accommodation block letter boxes.

If Royal Mail are unable to deliver to accommodation blocks, the mail will be taken to the relevant College Reception.


All Packet and Parcel items are delivered to the central Mailroom with the exception of Halifax College, where Royal Mail deliver letters and parcels directly.

Other couriers will deliver to College Receptions at various times during the day. 

Distribution and collection of mail

Items delivered by Royal Mail to the central Mailroom is sorted into colleges and distributed around the University.

Parcels are then logged onto the KX Parcel system by each reception and a notification containing a unique Parcel Number is emailed to the addressee. You can then come to the reception, show your ID, sign and collect your mail.

Royal Mail deliver to the central Mailroom at 7am and 11am each day.

The University Mailroom collect outgoing post am. and pm. Monday to Friday.

Posting mail

If you want to post personal items your take your mail to any one of the following locations on campus:

  • The Central Mailroom (Campus West)
  • The Piazza Mailroom (Campus East)
  • The Print and Design Shop (Market Square)

Forwarding or redirecting of mail

The official way to redirect mail once your have finished your tenancy is to contact Royal Mail and complete a redirection form.

The University Mailroom will accept emails from students who have left but still have mail at the University which they would like redirecting back home. As this service incurs costs, the student should provide their postal address, Parcel ID (if applicable), the College they attended and contact phone number. Once the Mailroom has retrieved the item(s) they will contact the student to take payment over the phone before forwarding the mail and the payment receipt.