Help & support
Getting help
- Contact the IT Support Office
- Submit an issue, or check an existing issue, using Footprints
- University Information Systems - Support staff in Finance, Student Records etc
- How IT Services and the Web Office work together
Finding information
The following resources are available:
- Knowledge Base
- Guide to IT Services
- Course materials
- University Information Systems Online Support Centre
- Software pages
Get help on an individual software package by viewing its page and selecting the 'Documentation, training & support' tab
Departmental contacts
- Departmental Computing Officers (DCOs)
- People Database Administrators (PDAs) - PDAs are able to edit the People Database, and create account for new users
- e:Vision queries should be sent to registry-services@york.ac.uk, where they will be handled by Registry Services.
Quick links